Can't install SP2 for Exchange 2K3

Installed Win2k3 sp1 and Exchange 2k3 sp1 and prerequisites, but when executing sp2 update it fails attempting to stop IIS.
Captain_JohnAsked:
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SembeeConnect With a Mentor Commented:
Reboot the machine. Then try and install the service pack immediately.

Simon.
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mario_andresMessaging ArchitedCommented:
go ahead ansd stop IIS. manually then run the SP2. I had to do this on one of my Exchange servers.
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Captain_JohnAuthor Commented:
It won't stop manually, it hangs.
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mario_andresMessaging ArchitedCommented:
Ok. do this.... Stop the HTTP/WWW first then stop SMTP usually/sometimes the smtp service take for ever to stop.
instead of letting IIS stop all related services try one at a time....I bilieve the Exchange management is also stop.
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Captain_JohnAuthor Commented:
Mario, that did not work.  Sembee, I had thought we tried this, but in any event it worked perfectly, thanks very much.
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