Solved

Questionable NRD

Posted on 2006-11-07
4
353 Views
Last Modified: 2010-03-06
I have some users that have gotten the following NDR and I am a little confused as to what it means.  "There was an SMTP communication problem with the recipient's email server.  Please contact your system administrator.  <tweety.umpublishing.org #5.5.0 amtp;503 5.5.0 Not accepting any command except QUIT>"

It's that not accecpting any command part that has me confused.
0
Comment
Question by:ewest111
4 Comments
 
LVL 3

Accepted Solution

by:
rstovall earned 250 total points
ID: 17891370
tweety.umpublishing.org  -- is likely NOT your domain?

Sounds like the receiving organization has a firewall or something other than exchange answering/filtering their inbound SMTP ..

also, you can check the logs .. increase SMTP logging .. but you aren't likely to get much more info than is provided in the NDR
0
 
LVL 38

Assisted Solution

by:Hypercat (Deb)
Hypercat (Deb) earned 250 total points
ID: 17891530
That response indicates a problem with the router/server on the receiving end.  It could be a router that is hung - the response is pretty non-specific except that it indicates that the router or server is not responding normally to SMTP commands.  There's nothing you can do except try to resend the message later, or contact the receiving party some other way.  I agree with rstovall that it's unlikely you'd be able to get any more detailed response, even if you increased your logging level.
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Join & Write a Comment

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now