I have a blackberry from a user. I have no clue on blackberrys. How do I set this user up so that they can receive emails from the BES server. I already downloaded the desktop manager. I also went into the server and created a profile and generated and sent a password to use to activate the blackberry. I typed that password in and activated from the blackberry, I've waited for about 30 minutes and nothing is happening. The server shows that it is initializing under status, but nothing else is changing.
Is there a step-by-step instruction? I would also like to import contacts and calenders from outlook also.