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Remove form from Outlook 2003/Exchange 2003 organisational forms library

Posted on 2006-11-07
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Last Modified: 2008-03-03
Ok.  I've found a couple of other posts here regarding removing a form.  

All the places I've found information state I should be able to go to
tools-other-advanced options-custom forms-manage forms then highlight the  
form and click on delete.

I can do this for the form under the "personal forms" side but not the
organisational forms library side.  The "update", "delete", and "properties"
buttons are grayed out.  "Copy" and "Clear cached" are available.

I went in and made sure my id has rights to the organisational forms library.

Any ideas on how to get rid of this published form?
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Question by:sej69
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7 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 17896443
what form are you trying to delete? is it a custom form or a built-in form?
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Author Comment

by:sej69
ID: 17898209
Sorry, it's a custom form.
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LVL 9

Expert Comment

by:MCPJoe
ID: 17901581
Are you trying to delete as your AD user account?  Perhaps you should try logging on as the domain Administrator, then try to delete the form.  If it is a permissions issue, a domain administrator might be able to delete it.  We created a specific AD user account for managing Exchange, so its got "God" permissions to our entire Exchange site.  If we need to make a change or delete something, we use that account.  It sounds like a permissions thing to me.  And the way your going about deleting the form also sounds correct....
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Author Comment

by:sej69
ID: 17903270
I tried the domain admin account as well with no luck...
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Author Comment

by:sej69
ID: 17903621
Got it.  The owner of the system folder containing the forms was not set.  I added my name into the owner list for the folder in exchange system manager then retried the above listed steps in my original description and it worked.
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