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Praveen KumarFlag for India

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COM1 Error

hi,
Our system with Windows 2000 server. System connected with out Mobile operator through Frame Relay connection. In order to this Cisco 1600 series router connected through Console Port.
Now we have to configure our router with new IP Address,Subnet Mask,Bandwidth etc. When i try to connect router using HyperTerminal, it is giving error "Unable to open COM1. Please check port settings."
In the device manager it is showing that, COM1 is working properly.

How i can trubleshoot this? What options i have?
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Les Moore
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great idea...
i already rebooted the server. but no use.
i dont have com port to my laptop. can i connect using any other cable?

You can telnet to the router. Which interface are you changing, the WAN or the LAN? Sounds like a WAN interface. No problem changing that from a telnet session.