asked on

Veritas Backup Exec 10d installing SP2 fails

When attempting to install SP2 for Backup Exec 10d, I receive an error, cannot find file "c:\Windows\Installer\87106141.msi." I have downloaded SP2 and reboot the server several times. The same error everytime. Nothing unsual in the event logs.

ASKER CERTIFIED SOLUTION

David Wall

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

inbarasan

I had similar issue and found that there was issue on Server's Harddisk. After which i ran Chkdsk to fix the issue. You may check the server for event id 51

Hope this helps

Mnf

if this not help, try to locate the file, if you find it so i agree with inbarasan to run chkdsk first,
if you don't locate it, try to browse for the msi file that you install the Backup Exec 10 (maybe it is on the original Cd),
else you have to update your MSI file to the latest version
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

trainer_arw

ASKER

I tried the new Win installer, it did not help. However, when attempting to re-install a new error message ocurred, "port 3527" in use. NETSTAT -a show that it is in use by Domino. Domino is what I am trying to backup on this server. Backup Exec 10d with the Domino module. Veritas' knowledge base had some information regarding reassigning a port number. I there a better source to assist one in this area. Thank you

SOLUTION

Mnf

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial