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IMF has stopped working!

Posted on 2006-11-08
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Last Modified: 2008-02-01
Hi - IMF was previously working fine on my SBS2003 R2 server, holding some emails back in archive and letting the rest through for handling by the Outlook 2003 client.

Following an install of some software (Veritas Backup Exec) I noticed that the IMF started letting everthing through. Instead of seeing a SCL score in our Outlook clients inbox column, new emails had an empty SCL.

I uninstalled Veritas and rebooted. Same problem.

I then went to the SMTP server and unticked the enable IMF box, restarted SMTP service, ticked the enable IMF box, and restarted SMTP service again. Again, messages just flow through. All else seems to be ok.

I am reluctant to restore the system via Acronis TrueImage to before this system state because of the work entailed.

Any ideas please? Many thanks ...
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Question by:MPSmith4258
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Author Comment

by:MPSmith4258
ID: 17897573
Hold fire please ...

I now suspect this has happened because of an unrelated change I made earlier. I had enabled the custom .xml file for addtional filtering, thought it was working, but the reboot following Veritas install was the first for a while, and it may have triggered some kind of error when reading the .xml file.

Event viewer showed:

An error occurred while loading Microsoft Exchange Intelligent Message Filter.  The error code is 0x80004005.

Based on other articles on Experts Exchange, I just renamed my .xml file to .old and restarted the SMTP service.

Messages are now starting to flow with an SCL score ...


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by:Jeffrey Kane - TechSoEasy
ID: 17924438
I'm wondering why you are using Veritas Backup Exec to begin with when SBS's built-in backup does a good job and is much less to deal with.

But glad you figured out the IMF issue.

Jeff
TechSoEasy
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kodiakbear earned 0 total points
ID: 18003938
Closed, 500 points refunded.
kb
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