Solved

Response Time using Term Server and Access DB

Posted on 2006-11-08
8
287 Views
Last Modified: 2010-04-18
Hi,
I have a Windows 2003 Terminal Server with about up to 10 users at a time, licensed for 17.  The server is an IBM 206, P4 single processor 3 GHz, with 1 Gig of ram, and Adaptec mirrored SATA hard drives (built into the motherboard - software implementation of raid 1).  The users remote into the server and run an access database with a form interface.  Usually performance is pretty good with not much complaining.  However, sometimes the users "hang" in the middle of using access.  They are doing a phone survey that is VERY time dependent; they are tracking down to the 1/10th of a second on items such as rings, answers, responses, etc...  The timers have been built into access so they just click a start/stop button for a function.  However when the server/network/internet slows down for whatever reason - 5 - 6 second delay, the user has to delete the call and start over.  My questions are:
1. Can I guarantee access response time across the public internet for a remote user?
2. If so, where do I start troubleshooting this problem?
Thanks - Wayne
0
Comment
Question by:wspjones99
  • 4
  • 2
8 Comments
 
LVL 7

Accepted Solution

by:
CharliePete00 earned 125 total points
ID: 17900574
The simple answer is no...

...you cannot guarantee anything that uses resources not in your control (ie.  the Internet)
0
 
LVL 48

Assisted Solution

by:Jay_Jay70
Jay_Jay70 earned 125 total points
ID: 17902014
Agreed. there is nothing that can be guarranteed with IT....and anyone who claims there is...well....you know what i am getting at.... :) I agree with Charlie on this
0
 

Author Comment

by:wspjones99
ID: 17915707
Ok for the time guarantee part, but what about performance monitoring?  What should I look for?
Thansk - Wayne
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17928464
pretty much high usage or over the top usage on any component, there are planety of server monitoring appz out there, just google for some
0
 

Author Comment

by:wspjones99
ID: 17943076
Hi,
What about access database aps? and Adobe aps?  Both of these seem to be resource hogs...They are running an access application with LOTS of forms.
Thanks - Wayne
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 17960686
its possible, although it shouldnt cause what you are seeing
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 18264664
Cant agree with that, Charlie answered this
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question