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Event ID errors 1022 and 9562 in Event log of Exchange server

Posted on 2006-11-08
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Last Modified: 2008-02-07
I setup a user and this user is unable to logon without getting the following error:

Windows did not load your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you logoff. Windows did not load your profile because a server copy of the profile folder already exists that does not have the correct security. Either the current user or the Administrator's group must be the owner of the folder. Contact your network administrator.

They also cannot get to their home directory, even though they have the exact same rights as everyone else.
When I look in the event log of the Exchange server I have the following errors:

Source: MSExchangeIS Mailbox
Category: Logons
Event ID: 1022

Logon Failure on database "Users\Users" - Windows 2000 account NT AUTHORITY\SYSTEM; mailbox /o=taylor-morley/ou=First Administrative Group/cn=Recipients/cn=deniset.
Error: -2147467259

For more information, click http://www.microsoft.com/contentredirect.asp.


Source: MSExchangeIS
Category: General
Event ID: 9562


Failed to read attribute msExchUserAccountControl from Active Directory for /o=taylor-morley/ou=First Administrative Group/cn=Recipients/cn=deniset.

For more information, click http://www.microsoft.com/contentredirect.asp.

I have tried everything but I cannot logon without the roaming profile error.  Any suggestions?
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Question by:taylor11
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Accepted Solution

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trenes earned 500 total points
ID: 17901092
Hi taylor11,

Take a look at the NTFS permissions on the home drive and profile folder on the server for that user.
See if you can spot some faults.


Cheers!
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Author Comment

by:taylor11
ID: 17901339
Checked the permissions already, they are identical for a "working" user and the user that gets the error at logon.
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