Calendar Items Disappear When They're Expired

Posted on 2006-11-08
Last Modified: 2008-01-09
We have a user that has her Calendar entries disappearing from her Calendar after the appointment time is over.  From all that I can tell there is no archiving that would be doing this.  Has anyone seen this before?  Is there a fix?  Thanks.

Exchange Server 2003 SP1, Outlook 2003 SP1.
Question by:griffisblessing
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LVL 76

Expert Comment

by:David Lee
ID: 17903279
Greetings, griffisblessing.

Have you checked to see if there's a filter that's keeping the items from being visible?


Author Comment

ID: 17907352
Great idea, but I have checked in to this and it isn't the issue.  It appears that any item entered directly in to the Calendar will be automatically deleted after it's appointment time.  However, Calendar items that are created from Tasks do not get removed.  Any other ideas?  Maybe a mailbox corruption on the Exchange server side?  Thanks.
LVL 76

Expert Comment

by:David Lee
ID: 17937295
Unless this is a result of archiving gone wild, then Outlook simply doesn't have the ability to automatically remove items.  Something is removing them.  Since this is on an Exchange server, do you have access to OWA?  If yes, then are the items also missing when you look at the calendar from OWA?  What software, if any, is in use that interfaces with Outlook?  Any Blackberrys or PDAs?  Outlook add-ins?  Macros or code?  Also, you mention "Calendar items that are created from Tasks do not get removed".  How are you creating calendar entries from tasks?  Drag and drop?
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Author Comment

ID: 17960649
I've had no luck in finding any software settings that would be causing these erasures.  Are there any tools from Microsoft that can scan a particular mailbox for errors?  I know there is eseutil, but my understanding is that only scans the entire Exchange database.

Any advice is appreciated.  Thanks.
LVL 76

Accepted Solution

David Lee earned 250 total points
ID: 17968010
Sorry, you're getting into the Exchange area now and I'm not as knowledgeable there.  

Author Comment

ID: 17968268
Understood.  I'll hop over to the Exchange forum.  Thanks for the help.  I'll give you the points for your efforts.  I appreciate it.
LVL 76

Expert Comment

by:David Lee
ID: 17969543
Thank you, that's very generous.  I hope you get an answer.

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