CDRW drive spins up and only opens an empty folder.
Posted on 2006-11-08
I've got a funny problem with a customers PC. There is one drive in this P4 XP system. The drive shows no problems in Device Manager. When I insert CDROM disc in drive it begins to open, XP ask's what to do do with disc, I choose open and an empty folder appears. I can place any type disc eg; Program disc, self burnt disc, picture disc and nothing opens unless I go into the drives properties via Device Manager, click Volumes tab and click populate. I can then select CD drive thru My Computer and contents is displayed. If I eject CD then place it back in drive I have to populate it again.
I have replaced drive with new drive with no luck. I have replaced IDE cable no luck. Drive shows up in BIOS.
I have tried another Power Supply no luck. It is alone on the secondary IDE channel with the right jumper setting.
Once I click populate, drive will work great. I installed Quickbooks to see if any errors would occur.