Solved

Receiving error messages with DVD Shrink or NERO 7 while burning DVD's

Posted on 2006-11-08
5
673 Views
Last Modified: 2007-12-19
I have 5 applications that can be used for CD/DVD burning.  Nero 7 Ultra, DVD Shrink, Windows Media Player 11, Pinnacle Studio 10 MediaSuite, and Creative.  Recently, I made a home movie with Pinnacle with no problems.  I had been asked to supply copies of the movie to various family members.  When copying DVD's I use either DVD Shrink or Nero 7.  This is my problem; when trying to use DVD Shrink the video preview window displays the video, the progress bar immediately indicates a full progression, the time and framerate go completely crazy showing random numbers.  This also occurs in Nero 7.  After scanning the entire DVD with DVD Shrink I receive and error message (DVD Shrink has encountered an error and cannot continue - Failed to read file F:\ Invalid access to memory location).  With Nero 7 the error message reads - (an unknown error occurred in the asynchronous file reader).  Can anyone help in resolving this issue?  Thank you in advance for any help, I'm desperate!
0
Comment
Question by:Brawly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 11

Expert Comment

by:asian_niceguy
ID: 17903794
can you test with another dvd.. an original? this is so to see whether the problem lies within your DVD or the DVD drive itself..
0
 

Author Comment

by:Brawly
ID: 17903805
Thanks to anyone who may have been evaluating my problem.  It appears that I have resolved the issue.  Apparently, the Pinnacle Studio 10 MediaSuite has an application called Instant DVD Recorder/Instantwrite that installs a driver for access to my optical drives.  Please excuse my lack of knowledge in this area, but the best way for me to describe "what I think was happening," is the Pinnacle driver had been overriding my other DVD/CD burning software or causing driver conflict.  I opened the WinXP msconfig utility and shut down the Pinnacle InstantWrite application and tried to burn my DVD with DVD Shrink.  Lo and Behold, it worked!  I would be interested in knowing if this is a prevalant problem and what the root cause is.  Thanks again to anyone who had been investigating this problem.
0
 
LVL 11

Expert Comment

by:asian_niceguy
ID: 17904065
could have been as you said.. conflicts with the drivers. sometimes problems can occur with "drop and drag" burn functionality.. pinnacle may have had this enabled. in any case the problem is resolved. try to keep the apps to a minimum! :)

also please post in community support and ask for a refund of your points for this question at
http://www.experts-exchange.com/Community_Support/
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 18119106
PAQed with points refunded (500)

CetusMOD
Community Support Moderator
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your app took Google’s lash recently, here are the 5 most likely reasons.
Invest in your employees with these five simple steps to improve employee engagement and retention.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question