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WIN 2K

Computer boots up through password, then there is a flash of the taskbar and then it just does nothing.  Blank screen, mouse, you can move mouse around but nothing else happens.
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ycguy1117
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ycguy1117
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1 Solution
 
mass2612Commented:
Hi,

Has anything changed on the machine? Try restarting it and booting into safe mode.

http://support.microsoft.com/kb/315222
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ycguy1117Author Commented:
Does the same thing in safe mode, never quite makes it, does the password and then stops
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Steve KnightIT ConsultancyCommented:
If you control Alt delete deos task manager come up.  If so you can run a program from there.  Have a look in eventvwr.exe, laucnh a cmd.exe if needed, might be able to start explorer.exe etc.
Steve
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Nirmal SharmaSolution ArchitectCommented:
Check those entries specified in the below article:

http://support.microsoft.com/kb/555648

This should help you troubleshoot the isuse.

If that doesn't resolve and computer boots up properly in Safe Mode or Safe Mode with Networking then follow the steps outlined here:

1.      Go to Safe Mode.

2.      Start Registry editor > navigate to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal

3.      Save/Export this key to SafeBoot.reg file

4.      Next navigate to the following key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

5.      Save/Export this to Services.reg.

6.      Now edit SafeBoot.reg in notepad or wordpad (make sure you disable word wrapping) > next

Find all the entries with:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal

and replace all with the following:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

7.      After replacing all entries save SafeBoot.reg file and double click on it.

8.      Now restart your computer in Normal Mode. It should boot.
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ycguy1117Author Commented:
Got into event viewer and getting consistent errror in: Service Control Manager
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Steve KnightIT ConsultancyCommented:
What errors.... that is a general error, probably saying it can't start services, possibly due to other issues or possibly unrelated.  You can dump the error numbers into www.eventid.net if you wish.

Steve
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ycguy1117Author Commented:
Error:  The folowing boot-start driver (s) failed to load
SYMTDI
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SysExpertCommented:
You may require a repair install of win2k.

I would also do a hardware Diag and the hard drive and MB.

I hope this helps !
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Steve KnightIT ConsultancyCommented:
That is part of Norton by the look of it.  If you can get regedit to run through task manager or whatever try this :

http://www-jerry.oit.duke.edu/pc/xp_dhcp_client_wont_start.html

is that the only error in there?  Does the Start button and explorer come up eventually or are you running eventvwr from task manager as suggested?
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ycguy1117Author Commented:
That is the only error:  I am running thru task manager as suggested!
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johnb6767Commented:
I would try uninstalling Norton from the Task Manager.

File> Run> Control Appwiz.cpl
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Steve KnightIT ConsultancyCommented:
Does it let you run explorer as suggested if you type explorer.exe into the run box?
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ycguy1117Author Commented:
will not run explorer, I can get to appwiz.cpl but the symantec/norton is the only thing that the radio button is not functional:  grayed out
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ycguy1117Author Commented:
Had to admin passwords, tried the other one and I am able to remove Symantec Antivirus, will let you know what happens
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ycguy1117Author Commented:
Still same issue, explorer just flashes for a moment and the just the background and mouse arrow.  I can do the three finder salute and gewt tak manager, etc.
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SysExpertCommented:
Are you still getting the same event log error ?

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ycguy1117Author Commented:
error:  Service Control Manager: PNEM service failed to start
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ycguy1117Author Commented:
PMEM
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ycguy1117Author Commented:
Now error Cdralw2k
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mimesscaremeCommented:
Have you tried to do a repair of Win2k?  You will most likely have to reinstall the applications that are causing the troubel BUT you will start with a fresh system.ini and startup files.
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Steve KnightIT ConsultancyCommented:
Oh well don't reward any of the troubleshooting... I guess you 'had' to reinstall in the end then?

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