KathleenR
asked on
Encrypted file size increases using ftp client but stays same when e-mailing.
No idea how to troubleshoot this. An encrypted proprietary file type is roughly 7,000kb when created by the application. When e-mailed using groupwise the file is the correct size and seems to be ok (it imports but with errors) and e-mailing secure files is not a viable option.
When the file is transferred using Glub Tech secure ftp 2.5.9 the file size changed to over 12,000 kb and was totally un usable, would not import.
We have done this exact process at other sites without this problem. This is specific to this machine/network/firewall/o s. Where do I begin to check settings to find out why this happened from this site? The file itself is not readable or comparable but I do know when its unencrypted its an .xml file.
I have over 75 files to get transferred and ftp is the only approved way. I'd rather not just use a different ftp client but instead get to the bottom of why this happens from this site.
When the file is transferred using Glub Tech secure ftp 2.5.9 the file size changed to over 12,000 kb and was totally un usable, would not import.
We have done this exact process at other sites without this problem. This is specific to this machine/network/firewall/o
I have over 75 files to get transferred and ftp is the only approved way. I'd rather not just use a different ftp client but instead get to the bottom of why this happens from this site.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Look in your ftp log files - if unexpected characters have been found and/or translations applied you will probably get error messages.
As an experiment you could try uuencoding the file before ftping it then uudecode at the other end.