Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Bluetooth keyboard/mouse problems

Posted on 2006-11-09
6
Medium Priority
?
4,382 Views
Last Modified: 2011-08-18
I have a Dell Inspirion laptop with bluetooth.  I bought a Microsoft Keyboard Elite for Bluetooth & Intlimouse for Bluetooth 3 months ago.  It worked great out of the box; however about a month later after leaving computer for about 30 minutes, upon return, I could not get either to wake up computer.  Checked to see bluetooth radio was on, tried reconnecting in Settings and it said it could not locate device.  I uninstalled/reinstalled keyboard and that didn't worked.  Turned it off, next morning worked fine.  A week later, same thing.  I checked on updated driver for bluetooth from Dell, checked Microsoft for new keyboard/mouse driver.  Restarted computer, no luck.  Turned off, next morning fine.  This has happened about 4 times in 3 mos then last 2 days first the mouse will quit while computer is awake - go to use it, nothing -- walk away for 15 minutes and come back and keyboard stops.  It seems the only "fix" is turning off and on (not restarting) computer to get it to work again.  Any help with this aggravating problem is appreciated.  I'm about ready to go back wired and ditch the bluetooth.

Thanks!
0
Comment
Question by:ALINCK
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 39

Expert Comment

by:PUNKY
ID: 17910879
My experiences on the BT is if you enable Advanced Configuration and Power Interface (ACPI) on your computer, your BT keyboard and mouse may stop responding after you resume from Standby mode. I recommend that you dont use standby mode, hibernate, etc. just setup power usage as On all the time.

Other than that, like I did, get rid of BT.
0
 
LVL 7

Expert Comment

by:mcsa_2003
ID: 17920053
Hi,

"""after leaving computer for about 30 minutes""""
"""walk away for 15 minutes and come back and keyboard stops"""

what happen is your laptoop going to standby mode when you walk away for some time, you have to turn off standby

go to control panel >>> power options
also unchek hibernate

Regards


0
 

Author Comment

by:ALINCK
ID: 17925242
Thank you both for your responses; however, I solved this problem on my own since I could not leave my system on all the time and needed it to hibernate and go into standby.  

By running a registry cleaning program, I found an entry related to bluetooth and deleted it.  It seems that fixed my problem completely.

Thanks again for your time and effort with my question.

Andrea
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 17939373
Likely questioner solved the problem, point should be refund. Just my thought.
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17964851
PAQd, 350 points refunded.

DarthMod
CS Moderator
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Last Mile Wireless The term last mile wireless is a bit deceptive as it can be much more than a mile. It is also called WiMax and 802.16. It generally refers to relatively short distance point-to-point / point-to-multipoint secure wireless connecti…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question