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Netbackup Enterprise shows 0k size for system state backup items.

Posted on 2006-11-09
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Last Modified: 2008-01-09
I'm using Symantec Netbackup 5.1 MP5 to backup my OS on a Server 2003 system with exchange server 2003 installed as well. I do a separate Exchange backup and that is running fine. The issue I have is that the OS backup shows all the drives and directories backing up correctly but in the restore GUI I see the System State items under the Shadow Copy Components listed as 0k in size. I have used the all_local_drives directive as veritas recommends to get the system state backup.

Can anyone tell me what I'm doing wrong?
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Question by:kevinmcse1
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inbarasan earned 250 total points
ID: 17906299
Dear kevinmcse1,

Check the backup Log and that will show size of data

Cheers!
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by:kevinmcse1
ID: 17907465
Apparently it shows the 2003 Shadow Copy items as 0k because Netbackup restore can't get that info from Windows. The files are there. I checked the logs and sure enough, the data is recorded. Kinda silly if you ask me.
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