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Public Folder Permissions not taking effect or lost

Posted on 2006-11-09
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Last Modified: 2012-06-21
I'm having a problem right now where the public folder permissions (the actual client permissions) are not taking effect.  Everyone seems to have the permissions of the DEFAULT group, and not their name when listed.  

I dont see any errors listed in the logs, and nothing anywhere else that hints of a problem.  HELP!
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Question by:tsuthar
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17 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 17907755
Highest permissions wins.
Therefore if the user has Owner rights from Default, then that is the permission they will have.

Best practise for public folders is to change the default permissions to NONE for all folders.
If you need a global permission then use your equivalent of "All Staff" to grant the lowest permission, then increase the permissions for others who need it.

Simon.
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LVL 1

Author Comment

by:tsuthar
ID: 17908178
I should have been more specific. When I set the default to none, the user can no longer see the folder, even though he has owner access.  It's like the individual permissions are ignored, and only the Default permissions are being applied.
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LVL 1

Author Comment

by:tsuthar
ID: 17908179
I should have been more specific. When I set the default to none, the user can no longer see the folder, even though he has owner access.  It's like the individual permissions are ignored, and only the Default permissions are being applied.
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LVL 104

Expert Comment

by:Sembee
ID: 17908242
How many Exchange servers do you have?
Are you restarting Outlook in between the changes?
You are changing CLIENT permissions, ie the permissions through Outlook and not domain permissions in ESM.

Simon.
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LVL 1

Author Comment

by:tsuthar
ID: 17908258
1 Exchange 2003 Server

I do restart Outlook, just to make sure.  Often, the changes do apply fairly quickly, but I will still restart outlook

Yes - the client permissions are the ones being changed.
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LVL 104

Expert Comment

by:Sembee
ID: 17908693
What other permissions are set on the folder?

Another thing to try: if you create a new folder, change the "Default" permission to none, grant yourself as owner (you need to always have at least one owner - I usually have a group called "Email Admins" which is the owner of all folders), leave anonymous as contributor and then set the user as "reviewer" - start at the lowest permission - what happens?

Simon.
0
 
LVL 1

Author Comment

by:tsuthar
ID: 17909994
No dice.  As an owner, I cannot do anything.

This is extremely strange.  I wonder if the db has become corrupted.
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LVL 1

Author Comment

by:tsuthar
ID: 17911274
Here's another tidbit of info.  This is where it gets odd


I am at home right now, VPN'd into our network.  I am using my personal computer and connecting my Outlook 2k3 to the exchange server.  After logging in with my account, I am able to get Owner privileges on the public folders to which I have been granted Owner rights.


I remote desktop into my laptop at work, which is still turned on, and open up Outlook.  And I still do not get Owner privileges on the same folder.  I receive the Default permissions.

The account I used to log onto my mailbox is the same one on both computers.  I cant think of a single reason why I am experiencing this.
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LVL 104

Expert Comment

by:Sembee
ID: 17913730
Duff Outlook Profile.
If it works on another machine then the first suspect is always the Outlook profile. Delete and recreate.

Simon.
0
 
LVL 1

Author Comment

by:tsuthar
ID: 17914950
Well...when I got into work today, after a reboot, it magically works again.  I didnt change anything, except that I rebooted the Exchange server.  

I will monitor this and see how it goes.  
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LVL 1

Author Comment

by:tsuthar
ID: 18142017
No solution came out of this.  Can we classify as abandoned, or...?
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LVL 39

Expert Comment

by:redseatechnologies
ID: 18143286
I posted that ping to basically ask you if any answers here helped you, as they appear to have not helped (and it magically sorted itself) then we can close this and refund your points.

Sound good to you?
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LVL 1

Author Comment

by:tsuthar
ID: 18143293
Sounds good
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LVL 39

Expert Comment

by:redseatechnologies
ID: 18143350
OK, well then you need to post a question here -> http:/Community_Support/ <- with a link to this question asking for a PAQ: Refund

Doing this will get a moderator involved, and give everone 4 days to object if they want to.

Thanks

-red
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Computer101 earned 0 total points
ID: 18280065
PAQed with points refunded (125)

Computer101
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