Solved

Exchange Synchronization Log Question

Posted on 2006-11-09
5
17,056 Views
Last Modified: 2013-11-15
Everyday a particular user receives the following Synchronization Log error message. He is using a desktop pc, so there is no roaming profile or anything like that involved. No one else in the company the message shown below...... HELP........... Any suggestions are welcome.

From: Don Juan
Sent: Monday, November 06, 2006 8:12 AM
To: Don Juan
Subject: Synchronization Log:
Importance: High

8:11:00 Synchronizer Version 11.0.8000
8:11:00 Synchronizing Mailbox 'Don Juan'
8:11:00 Synchronizing Hierarchy
8:11:00 Synchronizing server changes in folder 'Contacts'
8:11:00 Downloading from server 'exchange.apachehb.local'
8:11:00 Synchronizing server changes in folder 'Drafts'
8:11:00 Downloading from server 'exchange.apachehb.local'
8:11:01 Synchronizing server changes in folder 'Inbox'
8:11:01 Downloading from server 'exchange.apachehb.local'
8:11:16          10 item(s) added to offline folder
8:11:17 Synchronizing server changes in folder 'IT_Dept'
8:11:17 Downloading from server 'exchange.apachehb.local'
8:11:57          69 item(s) added to offline folder
8:11:57          2 item(s) changed read-state in offline folder
8:11:58 Synchronizing server changes in folder 'Personal'
8:11:58 Downloading from server 'exchange.apachehb.local'
8:11:58          5 item(s) changed read-state in offline folder
8:12:00 Synchronizing server changes in folder 'SpoolFlex'
8:12:00 Downloading from server 'exchange.apachehb.local'
8:12:02 Synchronizing server changes in folder 'Shared Data'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'IT Department Distribution'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Top of Information Store'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Calendar'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Contacts'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Deleted Items'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Drafts'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Inbox'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Journal'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Junk E-mail'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Notes'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Outbox'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Sent Items'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Tasks'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Jeremy Backes'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:02 Error synchronizing folder
8:12:02              [80004005-501-4B9-560]
8:12:02              The client operation failed.
8:12:02              Microsoft Exchange Server Information Store
8:12:02              For more information on this failure, click the URL below:
8:12:02              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:02 Synchronizing server changes in folder 'Calendar'
8:12:02 Downloading from server 'exchange.apachehb.local'
8:12:03          2 item(s) updated in offline folder
8:12:03 Synchronizing server changes in folder 'Donna Sweet'
8:12:03 Downloading from server 'exchange.apachehb.local'
8:12:03 Error synchronizing folder
8:12:03              [80004005-501-4B9-560]
8:12:03              The client operation failed.
8:12:03              Microsoft Exchange Server Information Store
8:12:03              For more information on this failure, click the URL below:
8:12:03              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:12:03 Synchronizing server changes in folder 'Calendar'
8:12:03 Downloading from server 'exchange.apachehb.local'
8:12:04          2 item(s) added to offline folder
8:12:04          1 item(s) updated in offline folder
8:12:04 Synchronizing server changes in folder 'Sent Items'
8:12:04 Downloading from server 'exchange.apachehb.local'
8:12:05 Synchronizing server changes in folder 'Deleted Items'
8:12:05 Downloading from server 'exchange.apachehb.local'
8:12:07 Done
8:12:07 Microsoft Exchange offline address book
8:12:07 Download successful
0
Comment
Question by:jjbackes
5 Comments
 
LVL 22

Accepted Solution

by:
kristinaw earned 63 total points
ID: 17906710
So, turn off offline files and folders, make sure the client is not in cached mode, delete any ost files (*.ost) one the machine. Make sure you search hidden files and folders are revealed when doing this search. Then put the client back in cached mode or offline files/folders, whichever you have configured and allow it to resync.

Kris.
0
 
LVL 104

Assisted Solution

by:Sembee
Sembee earned 62 total points
ID: 17907778
First rule with Outlook troubleshooting - does it follow the user to another machine?
If not, then the problem is local to that system.
If it does, then you have a more serious problem.

Simon.
0
 

Expert Comment

by:sallyhughes
ID: 23509075
Used the accepted solution today on Outlook2003 and it solved the sycn issues.  Thank you.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
how to add IIS SMTP to handle application/Scanner relays into office 365.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question