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Restore a mailbox from arcserver

Can anyone help or point me in the correct direction.

A user where I work deleted one of his mailboxes and wants it back. I backup the exchange server via Arcserve. I know it backs up but I have never restored a mailbox. Getting all confused and scared I will restore all the mailboxes for all the users overwriting their emails.

Help

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Hypercat (Deb)

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directred

ASKER

I do not know as it was installed by another company but we are using the most up-to-date version of Arcserve

How will I know if it is brick level backup?

Thanks

Hypercat (Deb)

If you go into the Arcserve Manager (now, mind you, I'm looking at an interface for an old version, so it might not be exactly the same), select to restore and then to restore by session. Find the backup you want to restore from and look at the session listing. You'll see sessions labels with the server name and the resource that was backed up (i.e., C:, System State, etc.). In there you should find a session with a label of something like "Individual mailboxes" or "dbaxchg2." When you expand this, you should see the individual mailboxes that were backed up. If you only see a session with the label of "dbaexchis\information store" then you don't have a brick level backup, only a full info store backup.

Hope this helps!

directred

ASKER

I will try this at work tomorrow and see what I have.

Another question related to this, how easy is it to change to a brick level backup if I do not have it?

Thanks again for your help