speed_mst
asked on
AOL unsubscribe how?
Yes I made the mistake of subcribing to thier service. After I found out how it is hard to unsubcribe from them it was too late. I heard phone was faster but I dont want to waste time on them sitting there listening to them, trying to convince you to continue on AOL. I heard stories about.
I also heard you can mail in a request to unsubscribe. Anybody know how to do it? without calling them. I'm frustrated as of now. If I must I'll cancel my bank account.
I also heard you can mail in a request to unsubscribe. Anybody know how to do it? without calling them. I'm frustrated as of now. If I must I'll cancel my bank account.
SOLUTION
membership
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SOLUTION
membership
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SOLUTION
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The link way above has the mail (and phone and fax) address, but what assurance do you have the mail will reach, unless you special-deliver or register it.
If not phone, then fax may be better; if no fax machine then try an outlet that will fax it for you.
If not phone, then fax may be better; if no fax machine then try an outlet that will fax it for you.
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ASKER CERTIFIED SOLUTION
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ASKER
jimmymcp02 I tried that but how do I know that its changed to free?
Ok go to my account again then click on price plan
do you have the option to switch to AOL® Free Services for free if not then you are still paying if yes then you have switch....
do you have the option to switch to AOL® Free Services for free if not then you are still paying if yes then you have switch....
ASKER
jimmymcp02
ok i clicked on the Change to Free tab and applied for it.
and on the page where it displays all my info, Under membership details I have a Pending Plan: AOL, does that mean its waiting to switch over to free?
ok i clicked on the Change to Free tab and applied for it.
and on the page where it displays all my info, Under membership details I have a Pending Plan: AOL, does that mean its waiting to switch over to free?
yes.....
I forgot what comes next...i think i got an email from then confirming that i wanted to do the swiitch but that was like 3 months ago ..
I have not paid since then and now i get some mail( not email) 2 days ago telling me thank you and that if i want to switch to premium i can do it at anytime....
I forgot what comes next...i think i got an email from then confirming that i wanted to do the swiitch but that was like 3 months ago ..
I have not paid since then and now i get some mail( not email) 2 days ago telling me thank you and that if i want to switch to premium i can do it at anytime....
ASKER
Thanks everyone for your tips.
I chose the last suggestion because well it gets it free and saves me some headache.
I chose the last suggestion because well it gets it free and saves me some headache.
Watch your bank account. Sometimes AOL hits you two months after "Deactivation".
He's not kidding. Call your bank account and tell them to refuse all charges coming from AOL because you cancelled.
If you decide to call them to completely cancel (not switch to "free"):
http://cache.consumerist.com/assets/resources/2006/09/script2.jpg
That's the guide they are (contractually?) obligated to use.
As for AOL's policy in detail:
http://www.consumerist.com/consumer/aol/aols-guide-to-just-a-super-fun-worldclass-mrm-call-199004.php
Again, I recommend that you call your credit card company and tell them to refuse all charges by AOL because you canceled your services with them.
If you decide to call them to completely cancel (not switch to "free"):
http://cache.consumerist.com/assets/resources/2006/09/script2.jpg
That's the guide they are (contractually?) obligated to use.
As for AOL's policy in detail:
http://www.consumerist.com/consumer/aol/aols-guide-to-just-a-super-fun-worldclass-mrm-call-199004.php
Again, I recommend that you call your credit card company and tell them to refuse all charges by AOL because you canceled your services with them.
ASKER