Solved

Outlook: Usernames appear in TO:

Posted on 2006-11-09
2
161 Views
Last Modified: 2012-05-05
GURU's, Question???

I have hidden a user who is no longer with my company in active directory. We move all terminated accounts to a "ARCHIVED USERS" OU. For this case, the user's name was Jason. WHY, of WHY, when other users go to their "TO:" field and begin to type "Ja****" this guys name still appears in there? It is hidden in the global catalog, so it should not appear. It does not appear on older 2000 clients, but will show on some, not all, 2003 clients. This question is worth 500 Points. Thanks!
0
Comment
Question by:kplais1
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17910374
Greetings, kplais1 !

The name is cache in a .NK2 file.  If you want to remove the name, highlight the name and click Delete key.

If you want to remove all the cache names, delete or rename the .NK2 file.  With Outlook close, search for *.NK2 and rename the file.  When Outlook opens, a new one should be created.

.NK2 file is located in
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

Best wishes!
0
 
LVL 1

Author Comment

by:kplais1
ID: 17914373
That did it. thanks very much!
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now