Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Updates to MS Office 2004 fail

Posted on 2006-11-09
2
Medium Priority
?
346 Views
Last Modified: 2010-04-25
Background details = MacBook Pro, Mac OS 10.4.8, Microsoft Office 2004 installed from Dec 2004 install disc.

When trying to update Office the following error message is displayed:

"The installer could not locate the correct version of the software required to install this update.  See the Read Me file included with this installer to determine if your software meets the requirements for this update."

I have tried the following with unsuccessful results:

1.  Uninstalling Office using the Remove Office tool and reinstalling...
2.  Manually uninstalling Office following the steps in Microsoft KB #312172 and then reinstalling...
3.  Both of these steps from a different user profile that also has admin privileges.
4.  Using a different installation CD, BTW - both work on other Macs..
5.  Downloading the update files from Microsoft individually, and trying to install any of them manually = exact same result.
6.  Also tried repairing all permissions before attempting the updates after a fresh install.

Other notes:  Virus Scanning software is turned off, and the "test drive version" that comes with office was (I think) completely removed.

Thanks for your help.



0
Comment
Question by:itcs-css
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 1000 total points
ID: 18042390
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Package creation on OS X uses the PackageMaker utility installed as part of the XCode development suite ( on the OSX Client CD).  Packages can be installed as part of the machine build process, or later using Apple Remote Desktop. They are generally…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question