I setup a new Compaq notebook - Windows XP Professional, all MS updates including MS Office 2003. only one e-mail account on computer.
- Created e-mail POP account to save password. Saves properly
- Outlook e-mail test works successfully.
- On Send/Receive prompts for password and the save password box is unchecked. Entering both allows e-mail to be received. However, prompted again for both on next Send/Receive.
What I done -
User has full administrative access to the notebook.
Changed the user's email password at on their mail server.
Repaired MS Office 2003
Un-installed and re-installed MS Office 2003
Created e-mail in Administrator profile
Created and tested different e-mail accounts under both admin and user profiles thus it is not profile or e-mail address related.
User has full rights to change their password.
Used the alternative POP3 incoming mail server name
Used different SMTP services
Changed the SMTP port
Made the registry change for the Protected System Provider key
This has been very frustrating. The user thinks he was given a faulty computer. What am I missing? How do I resolve this issue?
Thanks, in advance