Solved

Trendmicro ServerProtect 5.58 not starting on Windows 2003 but work on Windows 2000 fine

Posted on 2006-11-10
7
1,319 Views
Last Modified: 2012-06-27
We just updated all of our servers to Trendmicro Server Protect 5.58 from version 5.35. Prior to upgrading, all of our servers (a mix of Windows 2000 and 2003) worked fine, no problems. Following the upgrade, we could not get the ServerProtect service to start (whether manually or on startup) on any of our Windows 2003 servers, Windows 2000 is still working fine. Thank you for any help.


























0
Comment
Question by:aheckman
  • 3
  • 2
7 Comments
 
LVL 26

Expert Comment

by:MidnightOne
ID: 17915804
0
 
LVL 26

Expert Comment

by:MidnightOne
ID: 17916138
aheckman:

Also note: SPNT 5.58 is -not- compatible with Windows 2003 R2. That's the official word from Trend Micro.

HAND

MidnightOne
0
 
LVL 2

Author Comment

by:aheckman
ID: 18007401
Thanks, I'll give it a shot and let you know how it works out.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 2

Author Comment

by:aheckman
ID: 18008367
That didn't work.

This version is not R2 and it's real weird, I've discovered that the service only fails (or begins to fail) whenever updates are deployed to the server. We're probably just going to call TrendMicro on this and see if their tech support can help.
0
 
LVL 2

Author Comment

by:aheckman
ID: 18167668
Problem solved, I had to completely uninstall server protect using Trend Micro's manual uninstall method and a fresh resinstall seems to have worked.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 18414287
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question