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HP Laserjet 6p does not print consistently with JetDirect print server (IP) - Printed fine as a shared printer (parallel)

Posted on 2006-11-10
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Last Modified: 2008-02-26
Hi All,
I am Tech working for a school district full time and I am contracted out by a local township, doing work for thier computers and some networking.  I have set up IP printing on hundreds of computer at the school without hardly any problems.  But at the town building I am having a hell of a time trying to get a Laserjet 6p connect to a Jetdirect print server 170x via parallel cable to work consistently.  Previously it worked consistently as a shared printer connected directly to a computer (but of course the computer had to be up and running in order to print).  After I set up IP printing it sometimes works well, sometimes doesn't print at all, sometimes takes 10 minutes before it prints or prints garbage.  It is hard to troubleshoot because when I am there it will work after changes, but screw up later.  I set it up with a static ip address and I have the right driver.    I am using post script, but am pretty sure I tried PCL also.  Any ideas will be greatly appreciated.

Thanks,
Kelsey
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Question by:KBraun92565
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by:caddlady
ID: 17916086
How much memory does the printer have?  The default shipping is 2mb - what type of documents are they printing?  Are they running out of memory?  I would switch to the PCL5 or PCL6 printer driver - they seem to be faster than PScript.

The 6P is only compatible with the JetDirect EX (External).

Where are you doing the spooling?  In a server or at the workstation?
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by:jburgaard
ID: 17916141
The printer used to work as basic printer, so focus is on network and esp. the 170x.

As far as I remember, the 170x has a rear button to print out network-stat's.
-or if you use the Jetadmin software, you prob. can see the same info from remote.
Are a lot of network-errors in these logs?

The 170x is a slow 10mb box, swap if possible.
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by:KBraun92565
ID: 17921275
I can see the stats and get to the web interface.  The netwotk is run by a Winsows 2003 machine and pretty tight with Group Policies.  The Windows firwall is controlled thropugh GP.  I noticed searching the web that port 9100 might have to be open?  What do you think?  Here is the site: http://members.cruzio.com/~jeffl/sco/lp/printservers.htm 

Thanks,
Kelsey
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by:caddlady
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by:KBraun92565
ID: 17922437
That did it.  I do not know how you found the solution, I searched high and Low........

Thanks,
Kelsey
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by:caddlady
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Your Welcome :)
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PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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