Solved

HP Laserjet 6p does not print consistently with JetDirect print server (IP) - Printed fine as a shared printer (parallel)

Posted on 2006-11-10
7
784 Views
Last Modified: 2008-02-26
Hi All,
I am Tech working for a school district full time and I am contracted out by a local township, doing work for thier computers and some networking.  I have set up IP printing on hundreds of computer at the school without hardly any problems.  But at the town building I am having a hell of a time trying to get a Laserjet 6p connect to a Jetdirect print server 170x via parallel cable to work consistently.  Previously it worked consistently as a shared printer connected directly to a computer (but of course the computer had to be up and running in order to print).  After I set up IP printing it sometimes works well, sometimes doesn't print at all, sometimes takes 10 minutes before it prints or prints garbage.  It is hard to troubleshoot because when I am there it will work after changes, but screw up later.  I set it up with a static ip address and I have the right driver.    I am using post script, but am pretty sure I tried PCL also.  Any ideas will be greatly appreciated.

Thanks,
Kelsey
0
Comment
Question by:KBraun92565
  • 4
  • 2
7 Comments
 
LVL 8

Expert Comment

by:caddlady
Comment Utility
How much memory does the printer have?  The default shipping is 2mb - what type of documents are they printing?  Are they running out of memory?  I would switch to the PCL5 or PCL6 printer driver - they seem to be faster than PScript.

The 6P is only compatible with the JetDirect EX (External).

Where are you doing the spooling?  In a server or at the workstation?
0
 
LVL 17

Expert Comment

by:jburgaard
Comment Utility
The printer used to work as basic printer, so focus is on network and esp. the 170x.

As far as I remember, the 170x has a rear button to print out network-stat's.
-or if you use the Jetadmin software, you prob. can see the same info from remote.
Are a lot of network-errors in these logs?

The 170x is a slow 10mb box, swap if possible.
0
 

Author Comment

by:KBraun92565
Comment Utility
I can see the stats and get to the web interface.  The netwotk is run by a Winsows 2003 machine and pretty tight with Group Policies.  The Windows firwall is controlled thropugh GP.  I noticed searching the web that port 9100 might have to be open?  What do you think?  Here is the site: http://members.cruzio.com/~jeffl/sco/lp/printservers.htm

Thanks,
Kelsey
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 8

Expert Comment

by:caddlady
Comment Utility
0
 
LVL 8

Accepted Solution

by:
caddlady earned 500 total points
Comment Utility
0
 

Author Comment

by:KBraun92565
Comment Utility
That did it.  I do not know how you found the solution, I searched high and Low........

Thanks,
Kelsey
0
 
LVL 8

Expert Comment

by:caddlady
Comment Utility
Your Welcome :)
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now