Symantec autoprotect running but disabled
Posted on 2006-11-10
Symantec System Center
I am working with the application above in a network setting. I pushed out Antivirus from the Windows 2003 server using the remote client. I control all setting from the console and everything is locked out to the user, including uninstalling without a password.
Recently I was going thru and revamping my group policies from scratch upon completion of which and a restart I noticed that my client antivirus was now disabled on my machine. I was installing IE7 at the same time on my local computer as I was working with the GPO's on the server thru RDesktop. But the client showing as disabled is across my entire network.
1.) When I look at the icon on any client it shows autoprotect is disabled and occasionally the yellow banner pops up alerting me to this fact.
2.) When I check the client using the Symantec system center it shows the client Autoprotect as enabled.
3.) Any setting changes I make in the Symantec system center are immidietly reflected on the client machines including enabling and disabling autoprotect.
4.) From what I can tell autoprotect is indeed running and all the virus updates are being pushed out to clients
5.) I tryed to uninstall the antivirus client using the password I get a "Data Execution Prevention Error" and then a fatal error during installation
6.) I tried to disable "Data Execution protection" then then uninstall and I get a "Fatal error during installation error"
7.) I tried to repush out Antivirus to all the clients thinking it may repair the installations.. But no effect, so it probably saw it was already there and just terminated.
How can I get my Autoprotect to function as normal once again?