Contivity VPN - Login Failed. Please consult the switch log for details.

Posted on 2006-11-11
Medium Priority
Last Modified: 2011-08-18
Where is the switch log?  Is it on the server side?
Question by:Angela_Wilcox
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LVL 51

Accepted Solution

Keith Alabaster earned 375 total points
ID: 17921324
A little more information might help a bit here.....

Normally it is held on the client but depending on the error, you may have made a partial connection so there would be a log entry server-side also.

Author Comment

ID: 17921736
Keith - not sure what to tell you.  I have a laptop provided to me by a client.  VPN has been working fine.  This morning when I went to sign in - I got the error: Login Failed. Please consult the switch log for details. The Nortel Log on my laptop had the following in it:

Sat Nov 11 06:27:59 2006 | Isakmp | I | Logging subsystem initialized.
Sat Nov 11 06:27:59 2006 | Isakmpd | I | Session End Notification setup for XP :
Sat Nov 11 06:28:05 2006 | Isakmpd | I | Connection initiated to [] using Diffie-Hellman group 2.
Sat Nov 11 06:28:06 2006 | Isakmpd | E | Unable to complete encryption handshake with remote side. Encryption Mismatch.
Sat Nov 11 06:28:06 2006 | Isakmpd | I | Connection initiated to [] using Diffie-Hellman group 1.
Sat Nov 11 06:28:28 2006 | Isakmpd | F | Login failed. Please consult the switch log for further information.

Since it too said to refer to the switch log - I assumed the log I found was not the switch log - and I cannot seem to locate it.

Thanks for any help

Author Comment

ID: 17968375
Was an issue with the security - my VPN password had expired...
LVL 51

Expert Comment

by:Keith Alabaster
ID: 17968382
Ha. Sometimes its the simple things..... Well done!

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