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No SMTP virtual server in IIS?

Posted on 2006-11-11
Medium Priority
Last Modified: 2013-11-15
Hello experts,

I am currently installing our server with SBS 2003 and I am having problems various problems with e-mail. If have tried to find the solutions already available and in these, people often refer to the SMTP virtual server. This server should be visible in the IIS Manager. What bugs and worries me is that I cannot find it here but I can in two other ways: through server management and through the exchange system manager. In the IIS manager when clicking our server it shows 'application pools', 'web sites' and 'web service extensions'.

Maybe helpfull to mention: I have tried to do the following: add or remove programs > add/remove windows components > details of application server > details of IIS > here the SMTP service is already checked.

Greetz Tim
Question by:Timmos
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LVL 74

Accepted Solution

Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17922043
The SMTP Virtual Server should NOT be visible in the IIS manager.  I don't know where you got that idea.  

The SMTP Virtual Server is created automatically when you run the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > Internet and Email) and is found in Exchange System Manager > Servers > Servername > Protocols > SMTP.  

You do not configure this manually on an SBS.

LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17922049
What exactly are you having a problem with regarding email?

Author Comment

ID: 17929128
Jeff thanks for your answer. I cannot reproduce right now where I found the references to the SMTP Virtual Server in IIS but I am satisfied so far.

Regarding your question about e-mail problems. I am not sure if this is the right way to continue this closed question and whether you can help me. Understand me correctly, I do not doubt your knowledge but I think my problems are not SBS related but McAfee antivirus related. If this is not the right way to continue or you do have a solution I am willing to post a new question and award you points. Actually I have a feeling I have to make up to you for giving the points of another question to the wrong person.

The first thing I encountered was that the SMTP virtual server which didn't want to start. Eventually I found out that a part of McAfee active virus defense, 'WebShield SMTP' was listening on port 25. The SMPT virtual server refused to start because of this. I could not find out how to get it to work so my solution was to uninstall the WebShield.

Last week I was getting our sharepoint site ready and I was testing the issue manager. I wanted to make sure that an e-mail was sent to the person to whom the issue was assigned. I did not receive any errors but the e-mails never arrived. After searching the internet and experts exchange I found out that another part of McAfee active virus defense, 'access protection' was blocking something. Access protection has a rule 'prevent mass mailing worms from sending mail' which blocks port 25. In the log file I was able to see that when I created a new issue, a process w3wp.exe got blocked. Adding w3wp.exe to the excluded processes did not help and neither did disabling the rule. I got even more puzzled when I checked the settings 5 minutes later to discover that w3wp.exe was gone and the rule was enabled again. I have tried it a couple times and the same thing happened over and over again. I have tried to create issues in the time that the process was excluded or the rule was disabled but not one time did an e-mail arrive.

I am now trying to get some assistance from McAfee to resolve the issues.

Greetz Tim
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17937221
If you have a separate question that you'd like to ask, you should post it separately... not as a followup to a closed question because that both pollutes the PAQ (Previously Answered Question) database and does not allow others to provide you with an answer that may be better than mine.  

If you closed a question wrong, you can always ask to have it reopened in the Community Support Topic Area.  Just posting a make-up question is against EE rules.

But I can tell you overall... that if you have McAfee WebShield SMTP installed on an SBS you don't have the right product... because that's not intended to be used on an SBS.  You should only install SBS-specific anti-virus programs/packages on your SBS.


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