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System crash

Posted on 2006-11-11
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Last Modified: 2010-04-26
I have a serial ata pci card with two hard drives on it for storage.  I am listening to Itunes and typing a paper when the whole comp freezes.  I reboot and the system hangs at my SATA controller card.  I reboot again, same thing.  I unplug the two extra hds on the controller card and take out the controller card.  boot the system and everything is fine.  What might be my first attempt to find out what is wrong?  Is it the controller card or one/both of the hard drives?
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Question by:Wooky Jack
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16 Comments
 
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simpswr earned 2000 total points
ID: 17922982
Probably the card . . try another one to rule that out.
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by:Wooky Jack
ID: 17922986
Ok, looking for a more quicker result without having to purchase anything yet.  I'll try the card and one single hard drive at a time to see if there is a problem.  I agree with you that it might be the conrtoller, but what a pain in the arse you know, spending more money...sheesh :P
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Expert Comment

by:simpswr
ID: 17923009
yep . . bummer . . good luck
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Author Comment

by:Wooky Jack
ID: 17923013
might not be the controller card.  system just crashed again.  Now i'm not sure if its video related / memory / or power supply.  all these parts are less than 6 months old too.  what the freck!
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Expert Comment

by:simpswr
ID: 17923106
Did you add any drivers or programs prior to the crashes starting?
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Author Comment

by:Wooky Jack
ID: 17923166
not for a while.  I had installed a pci wireless device for the tower before which required me moving the controller card to a different slot because i got this same problem with the system hanging on startup at the controller card recognition, but I went back to hard wire ethernet and left the card where I moved it.  month or two later, after this happened, I just tried moving the controller to the slot it was in before I got the pci wireless, still hangs on boot at controller.
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Expert Comment

by:simpswr
ID: 17923189
Look in Event Viewer to see if there are any hints about the crash . . Right click on My Computer, Manage . . Event Viewer
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Author Comment

by:Wooky Jack
ID: 17923277
I checked the properties of the time 2:34pm, a few minutes before I posted this thread, and this is what it says,
IP could not open the registry key for adapter TCPIP\Parameters\Adapters\NDISWANIP. Interfaces on this adapter will not be initialized.

Here's a screen shot.
http://i130.photobucket.com/albums/p278/thephalanx01/random/eventviewerrors.jpg
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Author Comment

by:Wooky Jack
ID: 17923341
grrr.  I believe it IS the controller card.  Not too happy to buy another one, but I guess I can return it if it doesn't solve the problem :/

I have dependency issues on hard drive space lol.
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LVL 6

Author Comment

by:Wooky Jack
ID: 17923375
Ordering off Newegg...Comp USA wants $45...helllllzzz no.  Newegg $21  Here's the controller I bought.
http://www.newegg.com/Product/Product.asp?Item=N82E16815104219

QUESTION
Should I uninstall the drivers of the old controller card before installing the new card's drivers?
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Expert Comment

by:simpswr
ID: 17923383
yes
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Author Comment

by:Wooky Jack
ID: 17923392
I don't want to uninstall the wrong thing.  How do I know which to uninstall?
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LVL 6

Author Comment

by:Wooky Jack
ID: 17923521
Hmmm come to think of it...Itunes was running and playing songs in which all my songs are on my hard drive which is on that controller.  The computer froze and there was this long nasty sound because Itunes got stuck in the middle of the song as well.  Just something I remembered that has to do with the controller card.
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LVL 6

Author Comment

by:Wooky Jack
ID: 17923873
Well well well, check this out my friend.

I took a look at my motherboard manual and found I have two slave drive ports for SATA hds...so I plugged my two hard drives into those and booted the system.  Presto!  No sata controller card needed in the first place.  My mobo is an ASUS P5GV-MX for a reason!  Everything is back to what it was 7 hours ago with no problems.  I will see how it fairs over the next couple days.

thanks for help!  looks like it will end up being the controller card's fault.
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LVL 19

Expert Comment

by:simpswr
ID: 17923961
A mazin' . . glad you figured it out!

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Author Comment

by:Wooky Jack
ID: 17953301
Thanks for your help!
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