Solved

Outlook personal folder 3x

Posted on 2006-11-11
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Last Modified: 2010-05-18
Hi Experts,

I use XP Professional SP2 on ASUS laptop. I had to clear and reinstall all my C: drive, my data are on the logical drive D:. After reinstalling XP first I reinstalled an english Office 2003, then I deleted and replaced with a hungarian one.

My problem is as follows: after installing the english Office 2003 appeared a second Personal folder containing the same subfolders. And now after installing the hungarian version I see the 3rd too. When I delete one e-mail in the subfolders (egual in which one) this e-mail will be deleted in every copy. It seems for me as I could have two mirrored copy.

Would be possible to stop this phenomena?

wbr Janos
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Question by:kacor
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5 Comments
 
LVL 10

Author Comment

by:kacor
ID: 17924209
This looks like below:

- Personal folder
       folder 1
       folder 2
       folder 3
       .....
       folder n
+ Personal folder
+ Personal folder

Only one folder could get normally a given name and here there are three of the same name. Of course you can open the repeated folders too.
0
 
LVL 18

Expert Comment

by:Frankco
ID: 17925005
Hi kacor,

If you click on File ~ Data File Management, how many files do you see in there?

Remove all but the archive and one personal pst.

If that doesn't work create a new profile and then open your old pst and drage the emails over to your new profile:

1. Click Start, and then click Control Panel.
2. Double click the mail icon. If you do not see the mail icon, click Switch to Classic View.
3. In the Mail Setup dialog box, click Show Profiles.
4. On the General tab, click Prompt for a profile to be used, and then click Add.
5. Type in a name for the new profile in and then click OK.
6. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
7. Click the appropriate server type for your new e-mail account, and then click Next.
8. Type your account information in the required boxes, and then click Next.
9. Click Finish, and then click OK.

Open Outlook and choose the new profile.

To open your old pst:

Click File ~ Data File Management ~ Open Folder
Move your emails.
Then right click on the old personal folder and choose Close.

cheers,
frankco
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LVL 18

Accepted Solution

by:
Frankco earned 500 total points
ID: 17925009
Hi kacor,

I should have added, after you get your emails in place, click on File ~ File Data Management and remove the old pst.
Uncheck Prompt for profile.

cheers,
frankco
0
 
LVL 10

Author Comment

by:kacor
ID: 17970649
Thank you, frankco!

Janos
0
 
LVL 18

Expert Comment

by:Frankco
ID: 17971042
Hi kacor,

Your welcome. Thank you for the points and grade!

Take care,
frankco
0

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