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MSRedist problem when reinstalling Windows 2000

When attempting to reinstall Windows 2000, I get a message asking to load a disk with the MSRedist file on it.  I have seen some questions on this issue, but I am at the point where I cannot boot my system.  I do have Norton on my system, but since I can't reboot, I can't remove it.

During the boot process, it asks me to load the Windows 2000 disk and goes through a restart where it keeps asking for MSRedist.  If I cancel and continue, the install proceeds to a screen titled "Performing Final Tasks".  The system then hangs when it is halfway through the "Registers components" process.  It eventually asks me for the MSRedist disk again.



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rehorner
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rehorner
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1 Solution
 
Nirmal SharmaSolution ArchitectCommented:
Did you perform a repair install?
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rehornerAuthor Commented:
Thank you for the quick response.

No, I did not do a repair install.  Where can I find the procedure for this?
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jkrCommented:
The repair install procedure is described in http://support.microsoft.com/default.aspx?scid=KB;en-us;292175& ("How to perform an in-place upgrade of Windows 2000")

Regarding MSRedist.msi:

>>I do have Norton on my system, but since I can't reboot, I can't remove it.

Have you tried inserting the Norton CD and navigating to the MSRedist directory?

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rehornerAuthor Commented:
Thanks.  The link was helpful.  Also, the answer as to where to find the MSRedist file.  I ended up booting in safe mode (couldn't get the system to boot from the CD-ROM).  My system is still a little squirrelly, but at least it's up and I can now work with it.
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