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After running Drive Image unsuccessfully my DVD/RW does not work and I get this message when I reboot "Runtime Error! Program: C:\Program Files\DISC\DISCover.exe"

I have a HP Pavillion Slimline s7420n that is running XP Media Center, I'm using it as a lab computer and I installed Win 2003 Server on another partition and everything worked fine so I decided to image the system, I used Disk Image 2002 and tried to Image to a DVD-R disks and it did not complete the first disk, after that the DVD/RW is not even showing up in Windows Explorer or Computer Management in both Media Center and 2003 Sever, when I reboot into XP Media Center (that is where I used Disk Image) I get the following message "Runtime Error! Program: C:\Program Files\DISC\DISCover.exe"  does anyone know how to fix this so I don't have to restore the OS from scratch?

Thank you,
DSterling
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dsterling
Asked:
dsterling
2 Solutions
 
Irwin SantosComputer Integration SpecialistCommented:
Suspect that your drive failed.  If it doesn't appear in both OS, that's the common denominator that sticks out.

Got another drive to replace to test?
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zlitoCommented:
If the above answer dose not help, the DISCover.exe is the program that gives you the tour of MS when the O/S is first installed. You should be able to copy it to a usb device from another computer and put back in your computer.
 Can you remove the DVD player and reboot. Then shut down reinstall it and boot back up? Try the add hardware wizard to see it will find it or add it your self.
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Joseph NyaemaIT ConsultantCommented:
Discover.exe is probably spyware.

Download and run the following after updating.

AD Aware  http://www.lavasoft.com/products/ad-aware_se_personal.php
Spybot Search and Destroy http://www.spybot.com/en/mirrors/index.html


Also perform an online scan http://www.spybot.com/en/mirrors/index.html
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gopal_krishnaCommented:
have you checked if its disabled in the bios. Just press Del key or f2 based on your system model and go to Bios and see if the DVD drive is detected. if its not just select the auto detect and then check if it shows in the windows. some time it may be disabled by some application.

good luck

Regards
GK
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expexchuserCommented:
I agree that it is probably spyware, but adaware and spybot may not be as helpful in this one.  Please download hijackthis (http://download.hijackthis.eu/hijackthis_199.zip) and post your log for us to review.

Similar issue:
http://forums.nightly.net/lofiversion/index.php/t43002.html
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Irwin SantosComputer Integration SpecialistCommented:
cool. thank you!
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