Solved

After running Drive Image unsuccessfully my DVD/RW does not work and I get this message when I reboot "Runtime Error! Program: C:\Program Files\DISC\DISCover.exe"

Posted on 2006-11-12
6
807 Views
Last Modified: 2008-01-09
I have a HP Pavillion Slimline s7420n that is running XP Media Center, I'm using it as a lab computer and I installed Win 2003 Server on another partition and everything worked fine so I decided to image the system, I used Disk Image 2002 and tried to Image to a DVD-R disks and it did not complete the first disk, after that the DVD/RW is not even showing up in Windows Explorer or Computer Management in both Media Center and 2003 Sever, when I reboot into XP Media Center (that is where I used Disk Image) I get the following message "Runtime Error! Program: C:\Program Files\DISC\DISCover.exe"  does anyone know how to fix this so I don't have to restore the OS from scratch?

Thank you,
DSterling
0
Comment
Question by:dsterling
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Assisted Solution

by:irwinpks
irwinpks earned 50 total points
ID: 17925919
Suspect that your drive failed.  If it doesn't appear in both OS, that's the common denominator that sticks out.

Got another drive to replace to test?
0
 
LVL 3

Accepted Solution

by:
zlito earned 200 total points
ID: 17927278
If the above answer dose not help, the DISCover.exe is the program that gives you the tour of MS when the O/S is first installed. You should be able to copy it to a usb device from another computer and put back in your computer.
 Can you remove the DVD player and reboot. Then shut down reinstall it and boot back up? Try the add hardware wizard to see it will find it or add it your self.
0
 
LVL 16

Expert Comment

by:Nyaema
ID: 17928098
Discover.exe is probably spyware.

Download and run the following after updating.

AD Aware  http://www.lavasoft.com/products/ad-aware_se_personal.php
Spybot Search and Destroy http://www.spybot.com/en/mirrors/index.html


Also perform an online scan http://www.spybot.com/en/mirrors/index.html
0
Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.

 
LVL 9

Expert Comment

by:gopal_krishna
ID: 17929077
have you checked if its disabled in the bios. Just press Del key or f2 based on your system model and go to Bios and see if the DVD drive is detected. if its not just select the auto detect and then check if it shows in the windows. some time it may be disabled by some application.

good luck

Regards
GK
0
 
LVL 4

Expert Comment

by:expexchuser
ID: 17948351
I agree that it is probably spyware, but adaware and spybot may not be as helpful in this one.  Please download hijackthis (http://download.hijackthis.eu/hijackthis_199.zip) and post your log for us to review.

Similar issue:
http://forums.nightly.net/lofiversion/index.php/t43002.html
0
 
LVL 30

Expert Comment

by:irwinpks
ID: 17953943
cool. thank you!
0

Featured Post

Don't Cry: How Liquid Web is Ensuring Security

WannaCry is just the start. Read how Liquid Web is protecting itself and its customers against new threats.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hello I read in a discussion about a person who configured a very simple mirror RAID with two hard drives; the system and data were on the same partition. He asked how to repair the system as it was not booting up anymore. In his case running …
As the title indicates, I have done this before. It chills me everytime I update the OS on my phone, (http://www.experts-exchange.com/articles/18084/Upgrading-to-Android-5-0-Lollipop.html) because one time I did this and I essentially had a bricked …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question