Memory Utilisation problem - HP SIM 4.2

Karthikeyan Ganesan
Karthikeyan Ganesan used Ask the Experts™
on
Hi Friends,

First of all i want to thank to this forum and want to say Hello to all of experts here. my problem is as follows.

My Team maintaining 400 servers, and we are using the NMS tool HP SIM ver 4.2 we have installed this tool in one console which is a windows 2003 server. in that server the memory utilisation is always 92-98 %.

then i searched in the task  manager and found that the process mxdomainmgr.exe continue to use 90-100% CPU utilization & memory utilisation continuously . Is this expected?

The mxdomainmgr.exe CPU utilization does not increase or decrease when you run Software Status Polling, Hardware Status Polling or Data Collection.

HP SIM is installed on a Compaq ProLiant DL380 G2 machine with:

- Intel Pentium (r) III processor at 1.5GHz
- 2 Gig RAM ,
-3072 MB Virtual memory
- Running Windows 2000 Server SP2
- 150 devices monitored by HP SIM

any help will be appreciatable.

Thanks
Karthikeyan G
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Commented:
you might try these:

- uncheck “Send Authentication Traps” in SNMP services in the server
- Lower the DataCollectionThreadCount parameter in the globalsettings.props file. I am setting it to 1.

Other suggestions, which I think is a must in the first place:
- run the database (SQL) on another server
- get a good spec for your server

Commented:
Could you expound on this comment a bit "question reopened for reassigning the points"? Reassigning, implies that points were awarded incorrectly... I dont recall the disposition, so I'm asking. :^)
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Commented:
Hopefully, I was able to help hm at all. I'll wait for his comment or award then and go from there. Thanks.
Karthikeyan GanesanSoftware Engineer

Author

Commented:
Hi Lazarus98 and friends,

i felt sorry for the inconvinience. but am very happy with your answers. am new to EE. please forgive me.

actually i have tried removing send authentication trap in the snmp service. initially the the memory usage was low. but after a week it was started to grow. before removing this traps i have memory utilisation upto 250 MB. but after a week it was nearly 900 MB usage among my 1 GB RAM.(after trying this solution).

is any other possible way available. i have scheduled 3 rebbot for a week. even though it wont resolved the problem. in HP forum site also not useful. all are having "me too also"  replies. recently i have applied the patch released by HP (updated from 5.0 to 5.1)

though new patches available in HP site. but after seeing this result my manager didnt allowed me to go further to 5.2 such versions. he was frustrated. what is the use of releasing patches!!!!!...????

Note: i want clear docs for SNMP Traps..is there any clear and simple ref doc can you specify to me???? what is DataCollectionThreadCount parameter..if i reduce this to 1 means will it wont affect my servers regular performance.

with love
karthik_842005
Karthikeyan GanesanSoftware Engineer

Author

Commented:
i have screen shots for the task manager parameters before and afer reboot. how i can post that stuffs here.

karthik_842005
Commented:
karthik_842005, I'm sorry that was of no help but I have only the experience that I gave you with that problem as it fixed my problem. You stated however that your memory went back to huge after a weeek or two, but how did it affect your CPU utilization? Beyond that. I don't think I can be of any really help. You might try a pointer question though as this one is very buried after time and all. Otherwise know one will see it and try to help out. I hope your able to get it all working wel either way though.
Karthikeyan GanesanSoftware Engineer

Author

Commented:

CPU utilisation is fine after removing the authentication Traps option. previously it was between 25% to 65%. but now it was fine. (withing 1% to 25%)

so your solution is works for CPU utilisation process... but for memory it was still the old story.

Thanks

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