I've got a PC that will not allow windows to boot correctly (BSOD every time). I've extracted the HDD and anylized the error. It is a flaw in windows and the customer has agreed to a re-format rather than a repair of the OS. I know the account's password, but I cannot extract files from the locked folders (Documents and Settings>#User Name#). Any ideas what utility I can use, or what I can do to extract the info?