Solved

Windows file protection on damaged partition.

Posted on 2006-11-12
8
196 Views
Last Modified: 2010-04-11
I've got a PC that will not allow windows to boot correctly (BSOD every time). I've extracted the HDD and anylized the error. It is a flaw in windows and the customer has agreed to a re-format rather than a repair of the OS. I know the account's password, but I cannot extract files from the locked folders (Documents and Settings>#User Name#). Any ideas what utility I can use, or what I can do to extract the info?

Thanks!!
0
Comment
Question by:war6763
8 Comments
 
LVL 38

Accepted Solution

by:
Rich Rumble earned 32 total points
ID: 17927890
Take ownership? http://technet2.microsoft.com/WindowsServer/en/library/6f097abe-d1d9-4d16-93c5-7326aa1f33791033.mspx?mfr=true
You can also try an OS that doesn't care about NTFS rights, you can mount NTFS drives with linux and copy files with no regard for NTFS rights...
-rich
0
 
LVL 1

Assisted Solution

by:ksbalamuralikrishna
ksbalamuralikrishna earned 31 total points
ID: 17928444
Try connecting the HDD  as secondary harddisk to another system running Windows XP/2000 operating system. Log in using administrator account and copy datas from the secondary HDD.  Later re-format the hdd, install OS and restore the datas.
0
 
LVL 3

Assisted Solution

by:InfoStranger
InfoStranger earned 31 total points
ID: 17928479
Solution 1:
You can SLAVE the machine and do what richrumble says. (This is easiest with a desktop.)  Don't use the login on the HDD.  Use your Admin account when doing the Take Ownership.  (I did similar Take Ownership.  It works great.)

Solution 2:
Use Knoppix. http://www.knoppix.org/     (NOTE: You need a network connection.)
Yeah, I know it is for FAT32. (It worked for WIN XP NTFS, as well)  
1) Download from the mirror closes to you.
2) Create an ISO CD from your burner
3) pop it in and load it up
4) You can then SMB:\\ to the location of the computer you want the files stored (Make sure the destination machine is setup.)
Macs are easiest for this cuz they tell you.  WIN, you need the name of the Computer and the folder name that is shared.

I have transferred to WIN XP and Mac OS X through this method.  But each setup is different you will need to find yours.  I had laptops, so it was a bit trickier since I was only allowed one HDD.

You remember the XP SP2.  :P
0
 
LVL 8

Assisted Solution

by:jako
jako earned 31 total points
ID: 17939263
InfoStranger, what about the xp sp2?

war6763, both, the ownership takeover and custom NTFS drivers (for Linux), which richrumble already suggested, ought to work, but if the client of yours would have used EFS* and you had no backup certificates of his/her login (which is often the case), then you would definitely need to log in as the client.
Throwing out all the unnecessary hardware, drivers and software might help to overcome the BSOD and therefore help you to log in as customer. Refer to the M$KB article: http://support.microsoft.com/kb/314058 on how to use the recovery console to disable unnecessary drivers and services to get rid of the BSOD.

*The Microsoft(tm) Windows(tm) EFS encrypts files, just as it's name suggests with a key pair associated to a user SID. User which is deleted and recreated will use new SID and a new cert and will not be able to open files from the EFS volume encrypted by the previous user.
_
jako
0
 
LVL 3

Expert Comment

by:InfoStranger
ID: 17945115
jakopriit,

I guess you may not have remember about the incident of the WIN XP.  When it went to SP2 from SP1, it rendered some computers into infinite loops.  I had one.  Most just slow down.  I had another that you can not past splash screen.

It just reminded me of what happened.  Even though M$ said to delete the file and go back, it only worked sometimes.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the biggest threats facing all high-value targets are APT's.  These threats include sophisticated tactics that "often starts with mapping human organization and collecting intelligence on employees, who are nowadays a weaker link than network…
Knowing where your website is hosted is as important as the features you receive, the monthly fee, and the support you receive. Due diligence should be done when choosing your next hosting provider.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question