Solved

PCG-662R Vaio DVD drive problem

Posted on 2006-11-13
4
1,030 Views
Last Modified: 2008-01-09
My Sony laptop (PCG505 series) has a Matshita UJDA745 DVD/CD combo drive. The drive plays CD audio disks but will not play DVD disks. Windows XP device manager shows the drive as a DVD/CD but the system CMOS indicates a CDROM, with no other options available. Does this mean that either the motherboard or the BIOS version does not support DVD?

Any information or advice would be much appreciated.
0
Comment
Question by:guyjj
4 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 125 total points
ID: 17936532
First test it using a bootable DVD and try booting the PC from the DVD. If it boots there is a windows software problem, if it doesn't, the drive might be defective. DVD Drives have 2 lasers, one for the DVD's and the other for the CD's. It happens very often that one of these lasers break, and then you can only use it for either DVD or CD.

If your system can boot a bootable DVD, then do the following. This registry fix is non destructive, and as long as you don't delete anything else there isn't any problem with it:

Start regedit, then look for the following keys:



HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\class\{4D36E965-E325-11CE-BFC1-08002BE10318}



Right click in the upper and lower filter entries in these keys and press delete. Reboot and check if it is OK now.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Dell E4300 9 100
dual monitor docking station setup 8 105
allotting specs for college tablet.. 3 64
Windows 7 laptop upgraded to Windows 10 will not let me install Windows 7? 17 75
Introduction For the past 15 years, mobility has been a top priority for employers, employees, students and all kind of people. Having more and more in your portable phone or "smartphone" is a priority and being able to work while on a plane, bus o…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question