Solved

help desk

Posted on 2006-11-13
6
316 Views
Last Modified: 2010-04-10
im lookin for a fault lockin software for my network eg : DNA Help Desk

dna help desk is not affordable, my budget is like $500 for 50 pc's
0
Comment
Question by:ammadeyy
6 Comments
 
LVL 16

Accepted Solution

by:
btassure earned 125 total points
ID: 17929882
Create a simple access database. It should only take a day or so. What sort of faults? Do you need multiple agent login? Will you be assigning jobs? Or is it just so you can track faults later on?
0
 
LVL 2

Assisted Solution

by:smurteira
smurteira earned 125 total points
ID: 17930278
http://www.magnoware.com/

You can try this one it's about $350 for one server license and unlimited webclient licenses.
0
 
LVL 9

Assisted Solution

by:PeterMac
PeterMac earned 125 total points
ID: 17930280
There used to be a free Open Source program called CERBERUS - very powerfull e-mail based system, but takes a fair amount of effort to get running. May be overkill for what you want, but worth having a look at anyway. Sorry don't remember much more about it - was about 5 years ago I looked at it, and may have changed since then.
Found this reference - may possibly be others.

http://www.cerberusweb.com/
0
 
LVL 7

Assisted Solution

by:instillmotion
instillmotion earned 125 total points
ID: 17934186
Take a look at this. Open source and works great.
http://otrs.org/
0
 
LVL 1

Expert Comment

by:Computer101
ID: 20286698
Forced accept.

Computer101
EE Admin
0

Featured Post

Give your grad a cloud of their own!

With up to 8TB of storage, give your favorite graduate their own personal cloud to centralize all their photos, videos and music in one safe place. They can save, sync and share all their stuff, and automatic photo backup helps free up space on their smartphone and tablet.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now