hmcnasty
asked on
Outlook New Message Quesiton
I have a client that uses Outlook 2003 with Exchange 2003. He has a bunch of rules set up that bring his incoming messages to different folders.
As you know when a new message arrives the Inbox folder is bold and the number if new emails shows up in parenthesis.
Is there a way to have the folders that new messages go to via the configured rules would indicate a new message as well?
Wes
As you know when a new message arrives the Inbox folder is bold and the number if new emails shows up in parenthesis.
Is there a way to have the folders that new messages go to via the configured rules would indicate a new message as well?
Wes
SOLUTION
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that's a new one on me - never noticed that before BlueDevilFan - every day's a school day...
but as i said, i'm pretty sure the install default is that "show number of unread items" is checked, right?
but as i said, i'm pretty sure the install default is that "show number of unread items" is checked, right?
Hi, gbshahaq.
Yes, you're right that is the default. I posted the instructions in case Outlook isn't behaving properly or on the off chance that someone changed the setting.
Yes, you're right that is the default. I posted the instructions in case Outlook isn't behaving properly or on the off chance that someone changed the setting.
ASKER
Sorry about the delay. What he want's is the folder at the top of the tree to show the new email. Example:
I have a folder called "Clients"
I have subfolders underneath "Clients" called "Client 1" and "Client 2".
If I have a rule that brings email into the subfolders I woudl like the folder "clients" to show the new mail instead of having the tree expanded to see the new email.
wes
I have a folder called "Clients"
I have subfolders underneath "Clients" called "Client 1" and "Client 2".
If I have a rule that brings email into the subfolders I woudl like the folder "clients" to show the new mail instead of having the tree expanded to see the new email.
wes
ASKER CERTIFIED SOLUTION
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Right-click on one of the folders that messages are being moved to and select Properties. On the General tab you'll see two choices, "Show number of unread items" and "Show total number of items". If the former is selected, then the number after the folder is the number of unread messages. If the latter is selected, then the number after the folder is the total number of items, read and unread, in the folder.
Cheers!