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Outlook New Message Quesiton

I have a client that uses Outlook 2003 with Exchange 2003.  He has a bunch of rules set up that bring his incoming messages to different folders.  

As you know when a new message arrives the Inbox folder is bold and the number if new emails shows up in parenthesis.  

Is there a way to have the folders that new messages go to via the configured rules would indicate a new message as well?

Wes
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hmcnasty
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hmcnasty
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2 Solutions
 
Sham HaqueSenior SAP CRM ConsultantCommented:
Unless the rules are processing the mails as "Mark As Read", and going straight to subfolders, they should by default show in brackets the number of unread mails for that folder.

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David LeeCommented:
Greetings, hmcnasty.

Right-click on one of the folders that messages are being moved to and select Properties.  On the General tab you'll see two choices, "Show number of unread items" and "Show total number of items".  If the former is selected, then the number after the folder is the number of unread messages.  If the latter is selected, then the number after the folder is the total number of items, read and unread, in the folder.

Cheers!
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Sham HaqueSenior SAP CRM ConsultantCommented:
that's a new one on me - never noticed that before BlueDevilFan - every day's a school day...

but as i said, i'm pretty sure the install default is that "show number of unread items" is checked, right?
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David LeeCommented:
Hi, gbshahaq.

Yes, you're right that is the default.  I posted the instructions in case Outlook isn't behaving properly or on the off chance that someone changed the setting.
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hmcnastyAuthor Commented:
Sorry about the delay.  What he want's is the folder at the top of the tree to show the new email.  Example:

I have a folder called "Clients"

I have subfolders underneath "Clients" called "Client 1" and "Client 2".

If I have a rule that brings email into the subfolders I woudl like the folder "clients" to show the new mail instead of having the tree expanded to see the new email.

wes

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David LeeCommented:
> What he want's is the folder at the top of the tree to show the new email.
In other words, he wants the top folder to show the total number of unread messages for all sub-folders of that folder.  If I've got it right, then that's not possible.  Outlook simply isn't designed for that.
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