Solved

Outlook New Message Quesiton

Posted on 2006-11-13
6
166 Views
Last Modified: 2010-04-08
I have a client that uses Outlook 2003 with Exchange 2003.  He has a bunch of rules set up that bring his incoming messages to different folders.  

As you know when a new message arrives the Inbox folder is bold and the number if new emails shows up in parenthesis.  

Is there a way to have the folders that new messages go to via the configured rules would indicate a new message as well?

Wes
0
Comment
Question by:hmcnasty
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 18

Assisted Solution

by:Sham Haque
Sham Haque earned 250 total points
ID: 17929955
Unless the rules are processing the mails as "Mark As Read", and going straight to subfolders, they should by default show in brackets the number of unread mails for that folder.

0
 
LVL 76

Expert Comment

by:David Lee
ID: 17934109
Greetings, hmcnasty.

Right-click on one of the folders that messages are being moved to and select Properties.  On the General tab you'll see two choices, "Show number of unread items" and "Show total number of items".  If the former is selected, then the number after the folder is the number of unread messages.  If the latter is selected, then the number after the folder is the total number of items, read and unread, in the folder.

Cheers!
0
 
LVL 18

Expert Comment

by:Sham Haque
ID: 17936657
that's a new one on me - never noticed that before BlueDevilFan - every day's a school day...

but as i said, i'm pretty sure the install default is that "show number of unread items" is checked, right?
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 76

Expert Comment

by:David Lee
ID: 17936934
Hi, gbshahaq.

Yes, you're right that is the default.  I posted the instructions in case Outlook isn't behaving properly or on the off chance that someone changed the setting.
0
 

Author Comment

by:hmcnasty
ID: 18066481
Sorry about the delay.  What he want's is the folder at the top of the tree to show the new email.  Example:

I have a folder called "Clients"

I have subfolders underneath "Clients" called "Client 1" and "Client 2".

If I have a rule that brings email into the subfolders I woudl like the folder "clients" to show the new mail instead of having the tree expanded to see the new email.

wes

0
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
ID: 18067705
> What he want's is the folder at the top of the tree to show the new email.
In other words, he wants the top folder to show the total number of unread messages for all sub-folders of that folder.  If I've got it right, then that's not possible.  Outlook simply isn't designed for that.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question