Solved

Exchange2003/Outlook 2003: Only Contact Folders are shown in Calendar view - but not the previously opened shared calendars

Posted on 2006-11-13
5
172 Views
Last Modified: 2010-04-08
I have a client whose Outlook worked fine until about 6 months ago when her Contact Folders started appearing as views under the Navigation Pane: Calendar and the shared calendars she opens everyday are no longer listed.

I can re-open each shared calendar - but when she closes outlook it doesn't keep her list of calendars opened, but reverts back to the 2 contact folders she has.

I removed Office completely, cleaned the registry and reinstalled it - I have created new MAPI profiles - I have updated her Office installation completely.

What would make the views appear under the wrong category - and how can I prevent it from happening?
0
Comment
Question by:netsolutionswv
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17930544
Greetings, netsolutionswv !

1. An addin may be interfering. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

2. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

3. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

Best wishes!
0
 

Author Comment

by:netsolutionswv
ID: 17931010
Thanks for the response - I've done all of the steps and still have the problem.  I've turned off all non-essential programs running and still get the wrong view.
0
 
LVL 18

Accepted Solution

by:
Frankco earned 500 total points
ID: 17942934
Hi netsolutionswv,

1. close out of outlook
2. click on start >> Run
3. type in: "C:\Program Files\Microsoft Office\OFFICE11\Outlook.exe" /cleanviews
4. click on OK

Note: this will remove any custom views you have.

Let us know how you do.

cheers,
frankco
0
 

Author Comment

by:netsolutionswv
ID: 17948127
I ran: "C:\Program Files\Microsoft Office\OFFICE11\Outlook.exe" /resetfolders

And it seemed to fix it - but this suggestion got me on the right track
If the error comes back - which it has - I'll keep both of these handy

Thank you Frankco!
0
 
LVL 18

Expert Comment

by:Frankco
ID: 17948156
Hi netsolutionswv,

I'm glad that worked for you. Thank you for the points and grade!

Take care,
frankco
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question