OWA user can't send mail

A user cannot send email via OWA.  When ever he tries to send a mail the error message "action can't be performed" is returned.  We are using Exchange 2003 and OWA.  Other users who are in the same DL group can send mail.
anternieTSAsked:
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SembeeCommented:
Has it ever worked for that user?
If it follows the user and doesn't affect anyone else then I would export the mailbox contents and recreate the account. Single account issues aren't usually worth the hassle of trying to find a solution for.

Simon.
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SembeeCommented:
Does the problem follow a user to another machine?

Simon.
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anternieTSAuthor Commented:
YEs, problem follwos user
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