Link to home
Start Free TrialLog in
Avatar of rinnej
rinnejFlag for United States of America

asked on

Operating system running slow, no spyware, malware, virus found.

Can't figure out why the OS is running slow, nothing seems to be eating up the memory.  I ran hijackthis, windows defender, spybot, and a few other programs removed what I found but the OS is still running slow.  Any ideas?
Avatar of David-Howard
David-Howard

You didn't mention what processor speed you have, available memory, etc.
Without knowing that, my first suggestions would be to run checkdisk
Press START, RUN type CMD and in console type:
CHKDSK C: /F /X
(where C: is disk drive you want to check...)
/F Fixes errors on the disk.
/X Forces the volume to dismount first if necessary.
You will need your XP cd if errors are encountered.
I would also suggest that you might need to defrag.
Start/Programs/Accessories/System Tools/Disk Defragmenter
Check your Processes:
Open up Task Manager
Select the Processes tab
Click Memory Usage
Take note of which processes are using the most RAM.
David
Avatar of rinnej

ASKER

P4 2.5ghz, 248mb RAM
Avatar of rinnej

ASKER

The computer is an HP, not sure what the model number is.
Avatar of johnb6767
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ProcessExplorer.mspx

Closely monitor what is using your CPU, and play with the reporting in the app, as to whats displayed. When you find something eating assive amounts of CPU time, then double click it to view further information. Post back any thoughts.....
Avatar of rinnej

ASKER

System Idle Process is using 95+ of the cpu.
Everything else looks normal.
Ok, then check inside the PC for clogged Fans, Fan temperatures etc...May be a heat issue Also, take a look for any bad Capacitors, to indicate failing hardware.

For examples, http://www.badcaps.net
ASKER CERTIFIED SOLUTION
Avatar of AAckley
AAckley

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of rinnej

ASKER

The capacitors were ok, and the fans were dirty but weren't clogged.
Avatar of rinnej

ASKER

The cpu is about 32 degrees celcius.  Don't know if that helps