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Cannot view logo image (jpg) in Outlook 2003 signature when Replying

Posted on 2006-11-13
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Last Modified: 2007-12-19
I just installed ACT 2007 and in order for it to let me send emails directly through Outlook (and keep history on all contacts), I had to go to the Outlook Options and unchek Use Word. Act does not work with Outlook ifyou use Word as the email editor.
I then set it to compose in HTML format but when I go to New email message my signature shows an X where the logo should go.
If I set it to use Rich Text instead, the logo shows correctly when doing a NEW email message, but not when replying... when I reply or forward, the same problem as with HTML format happens... i see an X instead.

I have also messed up with the Internet Format under Mail format, it is currently set to convert to HTML... I also tried the encode attachments but none of these steps made any difference.

The only way I can see the logo is by setting Word to the mail editor but I cannot do that so I need a solution without using word.
 
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Question by:sweetcaro
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Expert Comment

by:war1
ID: 17932529
Greetings, sweetcaro !

You had probably created the signature with MS Word.  You need to recreate the signature not using MS Word as editor.  Then signature will show logo without MS Word as editor.

Best wishes!
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Author Comment

by:sweetcaro
ID: 17932582
I did recreate the image. However, the only way to insert a logo is by going through the Advance Edit which actually opens frontpage and lets you insert a logo.
I don't see any other way of inserting a logo, if you know another way, without going through Advance Edit please let me know.
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war1 earned 1000 total points
ID: 17966311
seeetcaro,

Here is how to create a signature and insert an image, your logo
http://www.timeatlas.com/mos/Email/Outlook/Creating_Outlook_Signatures/
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Author Comment

by:sweetcaro
ID: 17966597
Excelent! That's what I needed. Thank you
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