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critical printing problem

Posted on 2006-11-13
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Last Modified: 2010-04-18
Hi
a client of mine has a 2003 server. they have added a network printer to the serve via tcp ip port. its shared thru active directory. if you add it to a pc and you right clikc the printer to view properties etc, it hangs the pc and you cant print.
any ideas on what could be causing this. the pc is an image from the hq where the same situation works fine. the pc also can give general exception blue screens when acessing properties. no print jobs go through
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Question by:mikeleahy
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4 Comments
 
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Expert Comment

by:Jay_Jay70
ID: 17933630
can you try with a different driver loaded on your client machine
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Author Comment

by:mikeleahy
ID: 17937548
its shared out from the server, so the driver is not installed on the client pc
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Accepted Solution

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Jay_Jay70 earned 1000 total points
ID: 17944591
The driver is installed locally when you connect to the printer
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Author Comment

by:mikeleahy
ID: 17945373
hi guys
i sorted this. the IT dept in coka cola had the printer installed on the server using a Hp tcp ip port, i set it up again with a standard tcp ip port and everything seemed ok. the fax unit wasnt being displayed before and now it is. they have 100 hp printers and i guess just made a SIMPLE mistake
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