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Users home share inaccessible but other servers and drive letters are accessible. Users home share IS accessible when logging in at other computers.

I have a user who lost access to his H drive which is his home directory on server1. The drive gets mapped at login but when I click on it a window pops up and says "H:\ is not accessible. Access is denied." If I go to tools, map network drive, I get a similar message regardless of which letter I choose. Other drive letters are getting mapped to two other servers and are accessible. I can login as this user from other computers and the H drive is accessible. This is a Dell laptop which also has a wireless NIC. On a couple of occasions I was able to unplug the patch cable from the docking station and plug it directly into the laptop and have the H drive accessible for a few minutes. I have swapped out the patch cable. I have gone into Disk Management to verify no USB devices are trying to take the H drive. I created a new share on the server1 with a different folder name and different share name, and still get access denied. The laptop OS is WinXP Pro, all the servers are Winodws 2003. Help!

mikeleebrla

whenever you get this access denied error are you able to ping the server via IP and FQDN?

Shift-3

A few ideas:

Clear the DNS cache with ipconfig /flushdns.

Clear the NetBIOS cache with nbtstat -R (note that the R must be capitalized).

Disjoin the laptop from the domain and then rejoin it.

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thoffman

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richard_diver

if the above hasn't worked I would suggest removing all other mapped network drives, log off and back on then remap just the H: drive (If any network drives are mapped to the same server with credentials this will cause a similar error)

df_tingey

ASKER

Thanks to all for your input! Toggling of NetBIOS over TCP/IP was the trick.