I have a laptop here that is a Toshiba Satellite that is still under warantee, but the person didn't backup their valuable data, and Toshiba won't guarantee any data. It wont' boot and will only show the Toshiba splash screen but won't boot to Windows XP Home.
It doesn't give a blue screen or any boot choices, it keeps going to the Toshiba screen and then goes black and goes to the Toshiba screen repeatedly.
I went to the bios and it seems normal there. It is set to boot from the hard drive but doesn't.
I'm thinking that I'll download and burn some kind of check disk program from Toshiba to test the hard drive first.
Then I'm thinking perhaps I'll make a windows xp home boot disk and try to boot from that and see if the drive shows up.
Any ideas of the best way I can recover this data, the fasted way possible with a minimal amount of time spent and minimal risk of losing the data?
I have an external usb drive I can backup if necessary.