Link to home
Start Free TrialLog in
Avatar of tonyarm99
tonyarm99

asked on

Icons not visible

I have a windows xp machine and I caught a trojan horse virus. Norton removed it but since, I have no icons on my desktop. I see the wallpaper but no icons. Help!!!!!!!!!!!!!
Avatar of jamietoner
jamietoner
Flag of United States of America image

right click your desktop, go to arrange icons and make sure show desktop icons is checked, if not click on it to check it and your icons should return.
ASKER CERTIFIED SOLUTION
Avatar of AZ-Administrator
AZ-Administrator
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Mnf
Mnf

To speed up performance, Windows XP caches the icons for all of the items on your desktop. That way it doesn't have to look inside each file every time you boot. But the icon cache can become corrupted, or it may simply be too small.

If your desktop items display the wrong icons or no icons at all, enlarging and refreshing the icon cache should help. The easiest way is to download Microsoft's free (but unsupported) TweakUI PowerToy; there is a tool specifically for repairing desktop icons.
http://download.microsoft.com/downlo...ertoySetup.exe
after you installing it go to repair (last one on the bottom) then chose to repair Icons.

To do this manually, go to Start | Run and enter Regedit to launch the Registry Editor. Navigate to the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer. In the right-hand pane, find or create the DWORD value MaxCachedIcons.To enlarge the cache size, double-click on this value and change it to 4096 in decimal. If the problem recurs, try an even larger value.
Next, you must force Win XP to reread all the cached icons. Right-click on the desktop, choose Properties, click on the Appearance tab in the dialog box that pops up, and click on the Advanced button on that tab. Select Icon in the Item list and increase the Size setting by 1 pixel (this will normally be from 32 to 33). Click on OK to dismiss the Advanced Appearance dialog, then click on the Apply button. The desktop will fade and then return back to normal. Now click on the Advanced button again, change the icon size back to what it was, click on OK, and click on OK again.
please not that if you have this virus (Trojan.Desktophijack.C) and the followin background was on your desktop (before the norton delet it)
"
Warning!
Your computer might be infected with spyware
or adware !!!

Strange homepage, popups, loss of important data and unstable
functioning are the sure signs that you are infected.

Click here to get the
latest spyware removal
software.
"
so try this instruction from Symantic
http://www.symantec.com/security_response/writeup.jsp?docid=2005-072415-2405-99&tabid=3
and seek the "To delete the value from the registry"
Try TWEAKUI (aka Powertoys) Its available all over the net and has a
repair Icon feature)  Another way is to create a new userid and transfer the contents of my documents over.  Thats the fastest fix.  The new userid will have all the Icons.