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MS CRM SBE client push


I just installed CRM 3.0 SBE.  Installation went fairly smoothly.  I used the instructions at http://www.sbs-rocks.com/crm/crmsbeinstall.htm.

However it never asked for disc 2 to create the CRM install in \\clientapps.

Actually it didnt start the CRM SBE configuration wizard after the final reboot either.  I ran it manually and it seemed to complete happily.  

My question is what went wrong during the install that it didnt ask for disc 2 or start the wizard.
 I did choose the default SBS setup of CRM.
Also I did do the installation remotely via RDP.

Well I guess my real question is what are the correct steps to add CRM to clientapps and make it install automatically?

Its currently happily pushing out outlook, ISA firewall client etc.

thanks
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livegirllove
Asked:
livegirllove
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1 Solution
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
You can't do it remotely.  That's the problem.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
oh well crappola.

Got a link for complete uninstall of CRM sbe?  or what components should I uninstall and reinstall?
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livegirlloveAuthor Commented:
wait, you did mean you cant do the CRM sbe installation remotely.  Just for future reference... why not?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
How about restoring your complete backup you made just prior to doing a major installation.  (Step 1 of the install instructions was to make a backup, I believe).

Jeff
TechSoEasy
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
You can't do it remotely unless you are actually logged into the console, which it doesn't sound like you were... because with RDP (Terminal Services) you are actually using different drivers than if you were working remotely.. therefore touchy things like networking may not  (and probably didn't) get configured properly.

Jeff
TechSoEasy
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Also... did you review http://sbsurl.com/crmtrouble to make sure that you didn't actually have a problem that's a known issue?

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
LOL yeah ill restore from that complete backup.   No I skipped step one.  This is my server not a clients so I got lazy.  Oh and my tape doesnt work right now.  Taking over a new business is a lot of work ;-)

Yes I read the article you linked.  They helped with most my errors.  Now I think its more a config issue.  But either way its squirrly so Im going to dump it.

Reinstalling the OS isnt really an option now that I have everything else configured...  So any uninstall catches I should watch for would be nice.

So just a thought.  What if I VNC into the server?  Thats basically the same as being there?  I'm going to do the install locally but I'd like to be able to at least get the grunt work done offsite if installing at clients.

And now that you mention it.  I did the install via RDP not via RWW.  In RWW you have the option to resume the console session.  If you just use the RDP it doesnt give that option.

thanks for the tips
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livegirlloveAuthor Commented:
Ok I uninstalled CRM includeing deleting the databases.  then ran the install.

Everything went happily until the very end.
It popped the prompt saying click here to restart after finishing.
I clicked restart.  At that point I still had Disc 2 in the drive.
It popped a warning after the shutdown process had been started saying Volume error??? I think.  Basically saying that the wrong cd volume was in the drive.  Of course to late now,.

Anyway it booted and popped up the config wizard.  I went through that with no problems.

I added the CRM laptop install to the application list for my laptop.

Logged into the laptop.  It complained about no MSDE etc and then installed it.

Then popped up a warning saying a part of servername/clientapps/crm/laptop..  was not found.
Only available option was ok.
setup failed.

Outlook wont open now with  
application failed to start because ATL.dll could not be found.

This is the same thing that happened on the first try.  Except this time I installed the "proper" way with a push from the server instead of with the CD.

Last time I just wiped the laptop and started over.  Now I have more than I want to redo.  

Any idea whats causeing the problem?


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livegirlloveAuthor Commented:
hmm dropped a copy of ATL.dll in my system32 and and its happy again.  annoying though.

I'm VPN now so im scared to try another install attempt. I need my laptop early AM ;)
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livegirlloveAuthor Commented:
Well I went for it anyway.

Got through to the place where it validates your user account.

So I setup myself as a CRM user and tried again.  

woohoo

working CRM
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Congrats... Had I been around yesterday, I would have advised that you install the laptop client from the CD and not from the administrative install location.  It tends to work better that way.

Just FYI, "I did the install via RDP not via RWW.  In RWW you have the option to resume the console session.  If you just use the RDP it doesnt give that option."

You CAN connect to a console session with RDP, just add /console after the computer name (or IP address) in the logon box.  However, this still is not the same as logging on locally.  While technically you are in the "Console" session this only means that you are blocking someone who is sitting in front of the server from logging in.  It still uses RDP drivers.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
just add /console

ah ha!!
thanks
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livegirlloveAuthor Commented:
I get Server name invalid when I try just adding domin.com /console or domain.com/console or ip /console ip/console
from the RDP connection "Computer" box.

however if I open the rdp file in notepad and add
connect to console:i:1
It works.

Also if I start the RDP connection by using start - run - mstsc /console
then it works fine.

am I missing something?
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livegirlloveAuthor Commented:
From here: http://blogs.msdn.com/sameerm/archive/2004/09/01/224370.aspx
Connecting to Console session on a Remote server.

When you use Remote Desktop Connetion (Start->Programs->Accessories->Communications->Remote Desktop Connection) to remote into an XP machine you get connected to the console session. I could not find a way to connect to the console session of a Win2K3 server using the Remote Desktop Connection UI Options button.

The trick is to use the command line with the /console argument.

mstsc /v:servername /console
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
You must be using a Version 5.1 RDP client if /console doesn't work, it was changed in 5.2 and above.  

Download the latest:  http://www.microsoft.com/downloads/details.aspx?FamilyID=26f11f0c-0d18-4306-abcf-d4f18c8f5df9&DisplayLang=en

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
cool tx.
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