Solved

Messages stuck "Scheduled to retry local delivery"

Posted on 2006-11-14
6
2,181 Views
Last Modified: 2008-01-09
Okay chaps and chappesses - 500 pointer here...

We have a problem with messages coming into our Exchange Server. Basically, the messages are stuck in the SMTP queue.

This only seems to be happening to certain users, but I've not managed to find out where the thing to "unstick" these users is.

A message will come into the server, I can see it listed under "Exchange System Manager", but if you list the properties of the message queue it says something like

17:10 SMTP Message queued for local delivery
17:10 SMTP Message delivered locally to fred.bloggs@fred-bloggs.co.uk
17:10 SMTP Message scheduled to retry local delivery
17:11 SMTP Message delivered locally to fred.bloggs@fred-bloggs.co.uk
17:11 SMTP Message scheduled to retry local delivery
..........
etc etc

The mailboxes of these people appear to be okay, but I'm just not certain if there is something I am missing. Any advise on what I should be checking for would be most appreciated.
0
Comment
Question by:Jeremy Bromley
  • 2
  • 2
6 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 17940098
Is fred-bloggs.co.uk your domain?

Also, please post a complete IPCONFIG /ALL from the server to review your config.

Thanks.

Jeff
TechSoEasy
0
 
LVL 1

Author Comment

by:Jeremy Bromley
ID: 17940243
No, it's not, but just an example name...

IPCONFIG as follows...

C:\DOCUME~1\ADMINI~1>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : rcmail
   Primary Dns Suffix  . . . . . . . : rcsbs.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : rcsbs.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : HP NC3163 Fast Ethernet NIC
   Physical Address. . . . . . . . . : 00-50-8B-EC-2C-A9
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.0.0.2
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Default Gateway . . . . . . . . . : 10.0.0.3
   DNS Servers . . . . . . . . . . . : 10.0.0.2
                                       10.0.0.250
   Primary WINS Server . . . . . . . : 10.0.0.3
0
 
LVL 1

Author Comment

by:Jeremy Bromley
ID: 17940257
The actual domain is

rosemary-conley.co.uk
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17940404
Okay... a couple things about your networking config (which will ultimately effect your SMTP).

1.  What is 10.0.0.250?  Because you should ONLY have your SBS's IP there.  In fact, ALL machines on your network should ONLY point to your SBS's IP for DNS.

2.  Your WINS server shouls also be 10.0.0.2

3.  Is 10.0.0.3 your router?  If so, then that's fine for the gateway.  If it's another machine, please advise.

4.  I'd also switch your subnet mask to 255.255.255.0.  There's no reason to use a Class A subnet since SBS can only have a maximum of 75 devices and a Clas C subnet (masked with 255.255.255.0) provides 254 usable IP's which is plenty.

Make those changes and rerun the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > Internet and Email)

A visual how-to is here:  http://sbsurl.com/ceicw and a full networking overview for SBS is at http://sbsurl.com/msicw

Within that wizard you'll see a "more information" button on each screen that has invaluable help in deciding which options to select.  
Be sure to check those out as well.

Jeff
TechSoEasy
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now