Solved

Print problem

Posted on 2006-11-14
7
1,515 Views
Last Modified: 2007-12-19
Hello,

I'm having an issue with a user who cannot install a printer. When you hit the add printer button, you get the following message:

"Printer operation cannot continue due to lack of resources. The print subsystem is unavailable."

So, when I start the print spool service manually, I get the following message:

"The procedure entry point LoadDriverWithVersion could not be located in the dynamic link library SPOOLSS.DLL."

So, then I started   virusscan, which found and cleaned the following: remadm-pskill and psexesvc.exe

But we still get every 2 minutes the same error messages. I did a scan again, but no avail. Ayone has a suggestion?

Thanx,
Jvuz
0
Comment
Question by:jvuz
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 17938268
You need to do an online scan or use a better antivirus and anto malware tool.

Do you have the latest windows updates and malware chack ?
Have you tried HIJACKThis ?

WOrst case, after the system is cleaned do a repair install of win2k to clear up any remaining issues.

I hope this helps !
0
 
LVL 38

Accepted Solution

by:
Shift-3 earned 500 total points
ID: 17938290
Try running SFC /SCANNOW.  It may prompt you to insert your Windows CD.

It will scan your Windows protected files and replace any that are corrupted.
0
 
LVL 21

Author Comment

by:jvuz
ID: 17939230
I scanned with the latest version/patch of Mcafee (8, patch 13, and latest updates). The first time it found something wich it deleted, the second time it didn't find anything. I also did already the Hijackthis, but no problem there. Thursday I'll try the scf. I'll keep you posted.

Jvuz
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 66

Expert Comment

by:johnb6767
ID: 17940430
Have you tried to extract a fersh copy of spoolsv.exe from an install disk?

Also, keep in mind, that alot of AV scanners detect pskill, and psexec as remote process utilites, as thats what they are. But, they are perfectly valid from Sysinternals, unless they are bundled with a trojan...
0
 
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 17944735
0
 
LVL 21

Author Comment

by:jvuz
ID: 17963556
About ths sfc, should I do it in safe mode, or can it be done in safe mode?
0
 
LVL 21

Author Comment

by:jvuz
ID: 17964880
SFC /scannow did the trick. Thanks to all.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 2000 Kerberos problem 5 333
Windows 8 in a W2K Domain 7 587
Windows task manager not executing scheduled task correctly? 6 152
Video card with drivers for Windows 2000 8 149
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question