asked on

Published Citrix application do not launch through ISA2004

Bought access to an external applications which i'm reaching from LAN (Behind ISA2004). Works fine. A user has to reach the same apps from home through a Microsoft VPN (configured on same ISA). Used same rules through firewall but:

- access to external is OK
-application set is available
- Application doesn't launch - hangs at "negotiating capabilities".

ISA logs doesn't give me clue.

ICA client is V8

Help me :-)

Keith Alabaster

ICA client? Are you running a Citrix solution?

What rule have you put in to allow VPN users to access the Internet?

Balltown

ASKER

We are running a Citrix solution.

It's running on specific ports and I created a Firewall rule on the ISA2004 that gives access to these ports.

It's working well from my LAN - from Internal to External

From VPN clients to External the scenery is as described above.

Keith Alabaster

OK, so what rule have you put in place for the VPN users to get to external?

Balltown

ASKER

I created a Firewall policy, where I opened for TCP 7040 to 7044 Outbound and UDP 7040 Send. These ports are opened according to the informations I received from the vendor. It works fine from the LAN with this policy.

Keith Alabaster

and you have this rule applied FROM VPN Clients TO external as well as FROM internal TO external?

Balltown

ASKER

Yep

Keith Alabaster

OK, so open the isa gui, click monitoring - logging - click start query.

What do you see in the realtime log when they try and make a connection?

Balltown

ASKER

Found the problem. Was testing the remote solution through a Homeoffice Linksys router. The router was the problem

Keith Alabaster

Thanks. Will change to a PAQ - Refund