Posted on 2006-11-14
We have been having problems with our ADSL internet connection dropping. It's on the same line as our fax machine and the filters are installed correctly. The equipment in use is a DFL-200 with a DSL-300T Adsl modem. I have even purchased a separate DSL-300T as I thought it might be the actual modem that was the problem. I am still experiencing the same problem.
I have ran numerous pings from various machines, each with a packet loss of about 5 to 8%, again I would like to know if this is normal loss.
I wouldn't suspect that the equipment has a problem, because I have tested it at other sites and its not caused a problem.
Our ISP, has tested the line into the building and says there is no problem.
Other than taking the fax offline which to be honest is not plausable, does anyone else have any other suggestions.